Field Enablement Analyst Role

Join our Global Enablement Team as a Field Enablement Analyst, where you’ll serve as the owner of enablement data analysis and reporting. In this role, you will transform how we measure and drive the effectiveness of enablement programs by developing scalable dashboards, automating reporting processes, and delivering actionable insights. Your expertise in Tableau, data management, and analytics will directly support global sales performance, onboarding success, training effectiveness, and content adoption.

You’ll collaborate closely with cross-functional teams to design metrics that reflect business needs, automate reporting processes, and continually refine your analytics strategy. This role requires a strategic mindset to provide data-driven insights that will inform the direction of our enablement initiatives, drive performance improvements, and ensure we’re consistently meeting our business objectives.

You bring a customer-first attitude to everything you do, ensuring that insights and reports are actionable, relevant, and impactful. You’re a self-starter with a “get-it-done” mentality and a “hands-on, no job is too big or too small” attitude. You excel in managing multiple priorities, collaborating with stakeholders, and maintaining a focus on high-quality, timely execution.

This role requires travel to our San Francisco, CA or Chicago, IL office for in-person onboarding during the first week of employment. If reasonable accommodation is needed to participate in the job application, interview process, or onboarding please use this Form to request an accommodation.

What You’ll Do

• Manage the enablement data ecosystem, analyzing CRM, LMS, and other system data to assess program effectiveness.
• Build and maintain Tableau dashboards for real-time insights into metrics like time-to-productivity, win rates, training completion, and content engagement.
• Define and track KPIs for enablement programs, ensuring alignment with organizational goals and strategic initiatives.
• Analyze the ROI and business impact of enablement programs, providing actionable recommendations for continuous improvement.
• Perform trend analysis to identify gaps and recommend enablement improvements.
• Automate data collection, reporting, and visualization processes for consistency, accuracy, and scalability.
• Streamline manual workflows and integrate systems to enhance operational efficiency.
• Ensure that all stakeholders, from sales leaders to enablement teams, have the necessary data and insights to make informed decisions.
• Present insights and recommendations effectively to technical and non-technical stakeholders.
• Ensure accuracy, consistency, and integrity of all enablement data and reports.
• Explore advanced analytics techniques, like predictive modeling, to enhance reporting capabilities.

Qualifications:

• 5+ years of experience in data analytics, business intelligence, or related fields, with a focus on sales enablement or sales operations.
• Ability to analyze complex datasets and turn them into clear, actionable insights that drive business decisions.
• Expertise in creating Tableau dashboards and visualizations. Tableau certification, preferred.
• Excellent communication skills with the ability to present data and insights in a clear and actionable way for both technical and non-technical stakeholders.
• Demonstrated ability to collaborate across teams, build relationships, and influence key decisions through data-driven insights.
• Strong knowledge of Snowflake or similar data warehousing platforms.
• Proficiency in SQL and experience with large datasets.
• Familiarity with CRM systems (e.g., Salesforce) and LMS tools.
• Strong project management skills with the ability to manage multiple priorities and deadlines in a fast-paced environment.
• Experience in SaaS or high-growth tech companies.
• Bachelor’s degree in Data Science, Statistics, Computer Science, Economics or a related field.

Preferred Qualifications

• Tableau certification is preferred.
• Familiarity with advanced analytics tools (e.g., Python, R) or predictive modeling.
• Knowledge of sales enablement platforms (e.g., Highspot, Gong).

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