Account Growth Manager

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Account Growth Manager, CPG

Location: Plano, Texas

** This Account Manager is expected to be at client location at Plano 80% of the time. Remote/travel options will not work and won't be considered. **

Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is the one who empowers imagination with intelligence. Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work® Institute and recognized as a ‘Cool Vendor’ and a ‘Vendor to Watch’ by Gartner.

Please visit Fractal | Intelligence for Imagination for more information about Fractal

Note: This position is not eligible for Immigration Sponsorship at this time.

Responsibilities:

• Develop a deep understanding of Industry and client’s business priorities, challenges, and initiatives, identifying value-add opportunities through Fractal’s services and products.

• Leverage CPG expertise, industry insights, technology, and process knowledge to anticipate client needs and proactively identify opportunities for value creation.

• Collaborate closely with solution and capability teams to ensure alignment with client priorities and strategic objectives.

• Represent Fractal’s full portfolio of CPG solutions and Fractal's capabilities — spanning AI, Engineering, and Behavioral Sciences — and connect client needs to the most relevant capabilities.

• Act as the primary point of contact for assigned clients, ensuring delivery excellence, measurable business impact, and high client satisfaction.

• Manage and nurture client relationships across diverse business and technology stakeholders globally, with the ability to effectively engage CXOs, SVPs, and Director-level clients.

• Foster collaboration across cross-functional teams to ensure integrated, impactful delivery for clients.

• Drive account growth and margin targets in line with organizational goals.

• Continuously monitor account health and delivery performance to ensure contractual commitments are met and sustained value is delivered.

• Should be based out of Dallas area and expected to be in the client office 4-5 days/week.

Qualifications and Skills:

• 15 years in IT Services, including 5+ years in Account Management, with a track record of growing high-value, strategic accounts and building long-term relationships.

• Strong executive presence with the ability to influence and engage CXO and senior leadership across diverse client organizations.

• Proven ability to understand client business, translate challenges into actionable opportunities, and navigate complex client ecosystems while championing Fractal.

• Demonstrated expertise in Engineering, Delivery Management, or CPG Consulting.

• Strong commercial acumen and negotiation skills to drive account expansion and achieve growth targets.

• Deep knowledge of AI, Engineering, Cloud Technology, and related domains, with awareness of evolving industry trends.

• Experience managing end-to-end delivery of large, complex engagements, including custom solutions, platforms, accelerators, and products.

• Self-driven, decisive, and committed to delivering transformational client impact, with exceptional oral and written communication skills.

• Master’s (preferred) or bachelor’s degree in computer science, Mathematics, or a related field

Pay:

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.  The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.  At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.  A reasonable estimate of the current range is: $130,000 - $180,000. In addition, for the current performance period, you may be eligible for a discretionary bonus.

Benefits:

As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plans in accordance with the plan documents, which may be amended from time to time.  You will be eligible for benefits on the first day of employment with the Company.  In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms.   The Company provides for 11 paid holidays and 12 weeks of Parental Leave. We also follow a “free time” PTO policy, allowing you the flexibility to take time needed for either sick time or vacation.

Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!