Sales Development Representative

Momence is a next-gen booking and communications platform for experience-based businesses like yoga and pilates studios, gyms, dance schools, salons, spas, golf facilities, and more. We support over 5,500 businesses with scheduling, payments, communications, marketing solutions, and backend automation. Through our Momence app, hundreds of thousands of customers book their wellness experiences every month.

As a remote-first company backed by Y Combinator (Summer 2020), we are revolutionizing the experience economy by providing modern software solutions to an underserved industry.

About the role

As a Sales Development Representative (SDR), you’ll be the first outreach to prospective customers, educating them on how Momence can help grow their business and free up valuable time. This is an inside sales role, focused on cold calling outbound leads, with the goal of booking meetings with prospective customers for our Account Executives. Your quota is based on qualified opportunities produced from your booked meetings. You will:

• Introduce prospective customers to Momence via cold calls and emails; while there may be occasional work with warm leads, the core focus of this role is cold calling
• Drive lead generation for the sales team by creating qualified opportunities
• Identify influencers and decision makers in an organization
• Manage sales activities, opportunities, and account information in our CRM (Hubspot)

This role supports Momence’s top-of-the-funnel outbound lead qualification. We like to set the expectation that new SDRs will spend about 12 months learning, growing, and contributing to the team in this role before looking to progress to another role within Momence.

You’ve got the sales know-how; we’ve got the Momence know-how. We’ll set you up with the training, information, leadership, and teammate support you need to hone your skills and experience to suit Momence’s unique value proposition and the prospects in our ideal customer profile(s) (ICP). You’ll spend a training-heavy first week getting a sense of the tools, resources, tech stack, and customer info you need to feel ready hitting the phones in week 2, as you gradually begin ramping to full quota attainment. 

This is a full time, non-exempt, remote role for which we’re considering qualified candidates who reside in and are authorized to work from any location in the United States.

About you

You love speaking with people, enjoy tackling tricky problems, and aren’t the least bit skittish about cold calling. You’re hungry to connect with prospects who respond well to empathy, active listening, curiosity, drive, and customer focus. If you’re driven by quota attainment, love helping small business owners out, are a clever problem solver, have at least a year of successful Sales experience, and feel comfortable with Sales fundamentals (think: closing, overcoming objections, driving the conversation, etc.) this could be a great role for you.

What you should have

While we welcome experience from a wide range of career and industry backgrounds, all candidates should meet the following qualifications for consideration:

• 1+ years of sales experience
• Demonstrated capacity for high volume phone work
• Successfully ramped Momence SDRs typically average 160+ outbound dials a day (with the use of a dial-assist tool)
• Disciplined work ethic and eagerness to learn
• Excellent phone presence
• An empathetic, service-oriented, problem solving sales approach

We'll be particularly excited if you also have

• 1+ year of outbound cold-calling experience
• Experience working in early stage startups
• Personal or professional experience in the customer verticals we serve (fitness, yoga, wellness, classes, etc.)
• Experience working, communicating, and connecting with small business owners

What we offer

• Compensation: $50k base salary, $74k OTE; additional bonuses reward 115%+ quota attainment as well as prospect-to-SQL conversion
• Excellent medical, dental and vision benefits
• Home office equipment
• Flexible vacation policy - we encourage you to take time for yourself, whether it be a vacation, mental wellness day, etc.
• 100% US remote position
• A collaborative, supportive Sales Development team environment

All offers are contingent upon the successful completion of a background check.

At Momence, we celebrate diversity and strive to create an inclusive environment where there is respect, regardless of your background or identity. We are committed to being an equal opportunity employer.