SR QA Software Engineer

Updated on 5/15/2023

Locations

Toronto, ON, Canada

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

AWS

Java

Linux/Unix

Microsoft Azure

Perl

Python

Communications

Quality Assurance (QA)

TCP/IP

Requirements

BS or equivalent in Computer Science, Computer Engineering, or related field
Minimum 5 years of relevant industry experience in a QA, System Engineering, or similar role focused on Enterprise-grade controller-managed or cloud-managed WLAN products
Experience in advanced WLAN troubleshooting
Experience with Telecom/Data Networking (L2 and L3) as it relates to WLAN infrastructure
Working knowledge of Customer Wireless LAN deployments, Topologies and how customer use WLAN products
Experience with network security, SD-WAN, VPN technologies a plus
Excellent knowledge and hands-on work experience in the following areas:
Testing all aspects of Enterprise Wireless LAN solution - 802.11 protocols, APs, Clients, Radio, Auth, CWP, Roaming, Policy, Controllers and Cloud
Security concepts and protocols such as AAA framework - Authentication, Authorization, Accounting, 802.1X, Captive portal, VPN etc
Network Security and Management features - SNMP, Net-login, AAA, IP sec and GRE tunneling, Firewalls, SSL, SNMP MIB
Networking protocols such as VLAN, IP, STP, TCP, UDP, VRRP, OSPF, BGP, MPLS, IS-IS, SPBM etc
Installation and configuration of DHCP, DNS, SSH, RADIUS, LDAP, IPsec, CA
Scripting using Java, Python, Perl, Shell, or TCL/TK
Installation and management of Virtual Machines and Hypervisor (ESX, Hyper-V) and proficiency in Linux OS
Traffic Generators (Ixia/Spirent) and network tracing tools like Wireshark, Ethereal or TCPDUMP
Good Analytical and Communication Skills
Be self-driven and able to work in a collaborative team setting

Responsibilities

The SR QA Engineer will be part of a specialized engineering team partnering with other functions to help build and validate Wireless LAN, SD-WAN and Cloud products and solutions for high-end customer deployments. The engineer will engage on reactive and proactive projects. Reactive situations will involve customer-specific scenario analysis, lab replication of customer environment, issue triage, fix validation, regression testing and MOP development. Automation of repetitive test cases will be expected. Proactive validation will focus on developing lab-validated adoption/migration strategies and procedures to aid customer base with new products and solution deployment. Assist in developing and executing test strategies and test plans. Work with engineering in identifying, reproducing, and resolving product defects. Projects may be structured as solo assignments or team-based collaborations. The role will provide an exciting mix of high-impact, high-visibility challenging and rewarding assignments

Desired Qualifications

Knowledge of cloud environments such as AWS, Google Cloud or Azure is a plus
Prior Experience with Mesh based Wireless LAN or other Extreme Networks Wireless Products is a plus
Cloud Practitioner, Network+, CWNA and CCNA (Wireless) certifications are a plus

Extreme Networks Named to Computerworld’s 2023 List of Best Places to Work in IT!

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before and with double digit growth year over year, no provider is better positioned to deliver better outcomes on scale, than Extreme.

We believe in “walking the walk” of our strong core values which enable us to successfully advance together. Diversity and Inclusion is a vital part of our values and beliefs, and we’re proud to foster an environment where every Extreme employee can thrive.

Come become part of something big with us! We are a global leader, with hubs in North America, South America, Asia Pacific, Europe, and the Middle East.

There has never been a better time to join Extreme, with several acquisitions extending our portfolio and go to market strategy, we have seen enormous opportunity and growth within the region.

Aside from being a Technology Leader in the Gartner Magic Quadrant, we also adamantly promote an internal culture that truly embraces diversity, inclusion and equality in the workplace. Having Diversity and Inclusion as part of our core values and beliefs, we’re proud to foster an environment where every Extreme employee can thrive because of their differences, not despite them.

Roles and Responsibilities

The SR QA Engineer will be part of a specialized engineering team partnering with other functions to help build and validate Wireless LAN, SD-WAN and Cloud products and solutions for high-end customer deployments. The engineer will engage on reactive and proactive projects. Reactive situations will involve customer-specific scenario analysis, lab replication of customer environment, issue triage, fix validation, regression testing and MOP development. Automation of repetitive test cases will be expected. Proactive validation will focus on developing lab-validated adoption/migration strategies and procedures to aid customer base with new products and solution deployment. Assist in developing and executing test strategies and test plans. Work with engineering in identifying, reproducing, and resolving product defects. Projects may be structured as solo assignments or team-based collaborations. The role will provide an exciting mix of high-impact, high-visibility challenging and rewarding assignments.

Qualification and Experience:

BS or equivalent in Computer Science, Computer Engineering, or related field
Minimum 5 years of relevant industry experience in a QA, System Engineering, or similar role focused on Enterprise-grade controller-managed or cloud-managed WLAN products.
Experience in advanced WLAN troubleshooting.
Experience with Telecom/Data Networking (L2 and L3) as it relates to WLAN infrastructure.
Working knowledge of Customer Wireless LAN deployments, Topologies and how customer use WLAN products.
Experience with network security, SD-WAN, VPN technologies a plus

Skillset Required:

Excellent knowledge and hands-on work experience in the following areas:
Testing all aspects of Enterprise Wireless LAN solution – 802.11 protocols, APs, Clients, Radio, Auth, CWP, Roaming, Policy, Controllers and Cloud
Security concepts and protocols such as AAA framework - Authentication, Authorization, Accounting, 802.1X, Captive portal, VPN etc.
Network Security and Management features – SNMP, Net-login, AAA, IP sec and GRE tunneling, Firewalls, SSL, SNMP MIB
Networking protocols such as VLAN, IP, STP, TCP, UDP, VRRP, OSPF, BGP, MPLS, IS-IS, SPBM etc.
Installation and configuration of DHCP, DNS, SSH, RADIUS, LDAP, IPsec, CA
Scripting using Java, Python, Perl, Shell, or TCL/TK.
Installation and management of Virtual Machines and Hypervisor (ESX, Hyper-V) and proficiency in Linux OS
Traffic Generators (Ixia/Spirent) and network tracing tools like Wireshark, Ethereal or TCPDUMP
Good Analytical and Communication Skills
Be self-driven and able to work in a collaborative team setting.

Experience in these areas is desired plus

Knowledge of cloud environments such as AWS, Google Cloud or Azure is a plus.
Prior Experience with Mesh based Wireless LAN or other Extreme Networks Wireless Products is a plus
Cloud Practitioner, Network+, CWNA and CCNA (Wireless) certifications are a plus.

LOCATION: Ontario, Canada location: position is based at our Thornhill site in Toronto, and not budgeted for relocation. Qualified local candidates (and those planning to move to the area) are encouraged to apply. We utilize a Flex-First approach to providing employees with a flexible work arrangement to balance their lives and work.

Extreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme’s website or follow us on Twitter, LinkedIn, and Facebook.

We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks.

1,001-5,000 employees

Website

Network connectivity solutions company

Company Overview

Extreme is on a mission to create effortless networking experiences that enable all of us to advance. Extreme is a leader in cloud networking focused on delivering services that connect devices, applications, and people in new ways.

Benefits

Competitive pay
Comprehensive healthcare
HSA
Life & disability insurance
Retirement plans
Employee stock purchase program
Tuition reimbursement
PTO
Wellness programs

Company Core Values

Teamwork
Candor
Curiosity
Ownership
Inclusion
Transparency