Full-Time

Director – Medical Group Operations

Orthopedic and Spine Institute

Posted on 8/25/2025

Endeavor Health

Endeavor Health

10,001+ employees

Nonprofit integrated health system delivering care

Compensation Overview

$61.80 - $95.79/hr

+ Annual Incentive Plan

Elmhurst, IL, USA

In Person

Required travel to other Endeavor Health locations.

Category
Medical, Clinical & Veterinary (1)
Required Skills
Customer Service
Data Analysis
Requirements
  • Bachelors Degree Required in Business Administration, Health Management, or a related field, required.
  • Master’s degree is preferred.
  • Minimum 5 years of medical group operations-related management experience.
Responsibilities
  • Responsible for medical group operations for the Endeavor service area of the Orthopedic and Spine Institute.
  • Understand the application of the Endeavor Health mission, vision, and values in relation to the Director role and responsibilities.
  • Assume a leadership role in project management and recommend innovative solutions for identified opportunities.
  • Lead and develop management team and support physician leadership to achieve overall growth targets for the area.
  • Knowledge and demonstration of Endeavor Health customer service standards.
  • Knowledge of and compliance with Federal, State and local laws that apply to the job’s area of responsibility.
  • Knowledge of and compliance with Endeavor Health policies and procedures that apply to the job and areas of responsibility.
  • Ongoing growth and development from participation in events such as workshops, in-service programs and departmental meetings.
  • Provide service based on physical, psychological, educational and related criteria appropriate to the age and type of the patients/customers served in their area.
  • Demonstrate an overall understanding of the quality strategy for the Medical Group and Endeavor Health.
  • Ensure workflows are implemented to support Medical Group initiatives for areas of responsibilities.
  • Partner with physician leaders and Practice Managers to provide quality data to physicians and staff to communicate quality results and develop plans for improvement.
  • Monitor loyalty results for area of responsibility and implement Medical Group tactics to improve loyalty scores.
  • Respond timely and appropriately in resolving patient, physician and staff concerns and identify and recommend solutions to Medical Group leadership.
  • Ensure Medical Group systems and processes are in place to promote a positive patient experience.
  • Ensure consistent Medical Group first impression standards are applied to facilities and office environments to promote a positive patient and employee/physician experience.
  • Develop and review growth plans for multiple practice/specialty/Divisions with a group of physician leaders and office management.
  • Lead local projects or participate as a member of a project team to initiate a Medical Group project.
  • Participate in the development and ensure consistent workflows are applied across offices in area of responsibility and identify new or modify existing workflows to optimize results.
  • Ensure service and access across offices through available hours of operation, geographic access, patient loyalty scores, and other operational indicators.
  • Partner with physician leaders and Practice Managers to develop program proposals.
  • Monitor finances in their area through regular meetings with their management team.
  • Identify major trends and variances across area of responsibility.
  • Understand how physician compensation is determined and demonstrate command of the content when responding to physician questions.
  • Review individual physician financial performance.
  • Ensure People Management Cycle for physician and practice management is consistently implemented to include hiring for fit, onboard, set expectations, develop and coach, recognize and reward, review performance, develop career/in place.
  • Achieve and maintain expected level of competence for the Medical Group EMR.

Endeavor Health provides medical services through a network of nine hospitals and over 300 clinics across the Chicago area. Patients access care through a team of 6,000 physicians who utilize clinical trials and a specialized genomics program to treat conditions ranging from primary care to complex heart and brain diseases. Unlike many competitors, this nonprofit system reinvests in the region through $200 million in community funds and maintains a large-scale academic partnership for medical research. The organization's goal is to deliver accessible, community-connected healthcare while advancing health equity and medical education.

Company Size

10,001+

Company Stage

N/A

Total Funding

$120.6M

Headquarters

Illinois

Founded

1995

Simplify Jobs

Simplify's Take

What believers are saying

  • $2M DOJ grant funds Endeavor to Heal violence intervention since January 2025.
  • Pathways Program trains providers for trauma care launched March 2025.
  • 550 active clinical trials via University of Chicago affiliation drive research.

What critics are saying

  • Google Cloud outages disrupt pathology across nine hospitals within 12 months.
  • Diamond Clinic talent exodus erodes expertise in 6-18 months.
  • Therapist shortages underutilize DOJ grant in 12 months.

What makes Endeavor Health unique

  • Endeavor Health formed in January 2022 via NorthShore-Edward-Elmhurst merger.
  • Leads with cloud-based digital pathology via April 2025 Google Cloud partnership.
  • Acquired Diamond Headache Clinic to bolster neurosciences expertise.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Tuition Reimbursement

Wellness Program

Health Savings Account/Flexible Spending Account

401(k) Company Match

Paid Time Off

Community Involvement Opportunities

Company News

Daily Herald
Mar 28th, 2026
Edward Hospital to expand cardiovascular services with nearly $29 million project.

Edward Hospital to expand cardiovascular services with nearly $29 million project. Posted March 28, 2026 12:15 pm The Edward Hospital campus in Naperville is home to a lot of firsts. "We were the first heart hospital in the state of Illinois. We're the first ambulatory surgery center to be built in the Chicagoland area. We put our stake in the ground for cardiovascular care in the Western suburbs," says Yvette Saba, president of Endeavor Health Edward Hospital. But with only 20 operating rooms, it's experiencing capacity constraints. Citing a rapidly aging population in its primary service area, the hospital told state regulators the "projected demand for cardiac, vascular and thoracic surgery is expected to be high." So Endeavor plans a nearly $29 million project to expand cardiovascular services at Edward Hospital. The project calls for adding two new operating rooms and relocating two existing ones to the fourth floor of the Edward Heart Hospital. The project also includes a new, 10-bed intensive care unit on the fourth floor of the tower. "We're the downtown hospital in the suburbs, and there is a need in our market, and no one should have to leave their community for cardiovascular care," Saba said. "We know our limits. We will never do a transplant. There's certain things we won't ever do, but we'll do everything pretty much up and close to that." Endeavor Health plans a new, 10-bed intensive care unit on the fourth floor of the Edward Heart Hospital in Naperville as part of a nearly $29 million project. Rendering courtesy of Endeavor Health Earlier this month, the Illinois Health Facilities and Services Review Board approved a certificate of need permit for the project. The board's vote comes almost two years after Endeavor unveiled a 170,000-square-foot cardiovascular institute pavilion at Glenbrook Hospital in Glenview. A striking new stand-alone building on the Naperville hospital campus houses what Endeavor says is the first cardiac ambulatory surgical center in the Chicago region. It was built to offer outpatient services for cardiac catheterizations and electrophysiology procedures that were typically done in hospital settings. "Even moving out the outpatients to the ambulatory surgery center still demonstrated a need for our inpatient ORs," Saba said. Those cases that remain in the hospital "tend to be more complex, with longer procedural times," according to the hospital's permit application. As a result of the project, Edward will have 22 operating rooms. "With that capacity, it will really allow our patients with cardiovascular disease, those that were requiring cardiac surgery, to get their cardiac surgery in a very timely manner, without waiting and not seeking other hospitals or institutions... like a Northwestern in the city when we can do it, but our capacity was an issue," said Cathy Smith, system vice president for the Endeavor Health Cardiovascular Institute. The 10 additional ICU beds will "expand access to critical care by easing patient wait times for admission during peak demand and emergencies," Edward noted in the application, which the state board received this past October. Edward's ICUs have consistently operated above 70% occupancy for more than five years. The state standard is 60%. Endeavor Health will add intensive care unit beds as part of a nearly $29 million project to expand cardiovascular services at Edward Hospital in Naperville. A rendering shows an ICU nurse station. Rendering courtesy of Endeavor Health The goal is to complete the project by the end of December 2027. The hospital says it also will support physician recruitment and retention. "Reliable access to OR time allows physicians to use their time more efficiently and maximize productivity, which is essential as the state of Illinois faces critical shortages in certain physician specialties," the application reads. Saba stressed the importance of having "these regionalized destinations." "There's a shortage of surgeons, cardiovascular surgeons. There's a shortage of cardiologists. There's a shortage of cardiac anesthesiologists. There's a shortage of nurses that can do this specialty," she said. "So when you have large volume and a single site where you can consolidate your resources... having all that in one place, not having to duplicate those resources a lot of different places, we'll bring the best of the best to our organizations to provide the care." - Daily Herald correspondent Alicia Fabbre contributed to this report.

Greater Joliet Area YMCA
Dec 18th, 2025
C.W. Avery Family YMCA Partnering with Endeavor Health for Weightlifting 101 Seminar

C.W. Avery Family YMCA partnering with Endeavor Health for Weightlifting 101 seminar. Start the new year with purpose, power, and the confidence to take your fitness training to the next level by attending a special Weightlifting 101 seminar at the C.W. Avery Family YMCA! This hands-on seminar, offered in partnership with Endeavor Health, is designed for lifters of all experience levels - whether you're stepping up to the barbell for the first time or looking to refine your technique with expert guidance. Led by Endeavor Health Physical Therapist Sean Leninger, this interactive session will help participants learn more about: * Proper form and safety fundamentals * Techniques for building strength and preventing injury * Structuring workouts for consistent progress Don't miss this chance to start the year strong! Space is limited, and spots will fill fast!

PR Newswire
Nov 3rd, 2025
Endeavor Health Acquires Diamond Headache Clinic

Endeavor Health has acquired Diamond Headache Clinic, forming the Endeavor Health Diamond Headache & Migraine Center. This acquisition enhances Endeavor's leadership in neurosciences and expands access to headache and migraine care. Diamond, with over 40 years of experience, offers a multidisciplinary approach and is recognized for its research in headache treatments. The move aligns with Endeavor's strategy to provide innovative and accessible care.

Chicago Business
Sep 8th, 2025
Madison Scientific raises $10M seed round

Madison Scientific, a Chicago-based medtech startup, has secured an additional $3 million in its seed round, bringing the total to $10 million. The funding includes contributions from Chicago and Illinois-focused investors, with mHub and Endeavor Health among the participants.

PR Newswire
Sep 8th, 2025
MadSci Announces $10 Million Oversubscribed Seed Financing to Advance Smart Technology for Neurologic Conditions

/PRNewswire/ -- Madison Scientific, Inc., (MadSci) a private MedTech company developing smart electro-mechanical solutions for patients with neurologic...

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