Business Operations Manager @ Bungie

Business Operations Manager

Destiny Franchise

Posted on 7/19/2023

INACTIVE

1,001-5,000 employees

Website

Community gaming development studio

Locations

Remote

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Agile

Asana

JIRA

Management

SCRUM

Communications

CategoriesNew

Operations & Logistics

Product

Requirements

Outstanding project management skills: building and maintaining work backlogs; tracking, scheduling, and driving projects to on-time completion
Exemplary written and oral communication skills. Ability to deliver executive presentations and broad-scale communication
Demonstrated experience in rapidly learning new methods and processes and adapting them to critical business needs
Strong facilitation and conflict resolution skills. Ability to drive high-value meetings through challenging discussions and build clear action items and accountability
Experience with agile/scrum development processes and tools

Responsibilities

Lead the strategic and operations planning process across the portfolio in partnership with the VP of Destiny. This includes defining framework, rituals, cadence, calendar and executions
Drive execution of strategic initiatives and special projects, including stewardship of the Destiny franchise roadmap
Become a trusted partner to the Destiny Universe Leadership Team (DULT) driving impactful change through focus and prioritization
Build and maintain relationships with key stakeholders across the business, including publishing, development, and finance teams
Facilitate teamwork, alignment and transparency between different Destiny projects and teams, resolving any dysfunctions as they occur
Maintain the database of executive work - strategic initiatives, tasks, and action items
Enable a highly productive and engaged senior leadership team, via effective facilitation, decision-making, and follow through
Be a change agent: Challenge the status quo by finding new, better ways operate and lead the charge in setting up the Franchise's strategy and operations for the next decade
Continuously improve the Destiny Leadership Team's velocity, teamwork, and transparency
Craft regular communications (email, presentations, etc.) to Destiny stakeholders, the Bungie studio, and partners
Work collaboratively with DBO, finance and key stakeholders to coordinate annual strategy and budget planning cycles
Facilitates the development of multi-year franchise/game roadmap, strategy, financial modeling including mid-range plans, special initiatives, MBRs, QBRs etc
Build narratives and communication tailored to different audience levels to advance the team strategy and deliver on priorities
Ensures accountability for the organization's annual plan and budget
Contributes to the Business Operations discipline at Bungie, developing and driving best practices and providing mentorship to other business operations professionals
Report to Director of Business Operations and be accountable to the Destiny VP

Desired Qualifications

Passion for and history with the Destiny IP, having spent many hours with its world and characters
Experience working in creative industries and IP/franchise management
Experience working with external 3rd parties on co-development and licensing projects
Experience with Jira, TFS, Asana, Miro, and other similar project management tools

Bungie is seeking a Principal Business Operations Manager to help drive the future expansion of Destiny Franchise. We are searching for an exceptional Business Operations Manager who will run the Destiny Franchise leadership team’s rituals and strategy processes. This includes guiding the creation and maintenance of the Destiny Universe roadmap, coordinating the timing of releases, and aligning all go-to-market experience and consumer product rollouts in the Destiny portfolio. The PBOM will also craft and manage processes to coordinate and align internal project teams and external creative partners in service of the Destiny Universe strategy and roadmap.

The ideal candidate is a self-motivated and empathetic organizer of people and process who embodies a service mindset.

RESPONSIBILITIES

Lead the strategic and operations planning process across the portfolio in partnership with the VP of Destiny. This includes defining framework, rituals, cadence, calendar and executions.
Drive execution of strategic initiatives and special projects, including stewardship of the Destiny franchise roadmap
Become a trusted partner to the Destiny Universe Leadership Team (DULT) driving impactful change through focus and prioritization
Build and maintain relationships with key stakeholders across the business, including publishing, development, and finance teams.
Facilitate teamwork, alignment and transparency between different Destiny projects and teams, resolving any dysfunctions as they occur
Maintain the database of executive work – strategic initiatives, tasks, and action items
Enable a highly productive and engaged senior leadership team, via effective facilitation, decision-making, and follow through
Be a change agent: Challenge the status quo by finding new, better ways operate and lead the charge in setting up the Franchise’s strategy and operations for the next decade
Continuously improve the Destiny Leadership Team’s velocity, teamwork, and transparency
Craft regular communications (email, presentations, etc.) to Destiny stakeholders, the Bungie studio, and partners
Work collaboratively with DBO, finance and key stakeholders to coordinate annual strategy and budget planning cycles
Facilitates the development of multi-year franchise/game roadmap, strategy, financial modeling including mid-range plans, special initiatives, MBRs, QBRs etc.
Build narratives and communication tailored to different audience levels to advance the team strategy and deliver on priorities
Ensures accountability for the organization’s annual plan and budget
Contributes to the Business Operations discipline at Bungie, developing and driving best practices and providing mentorship to other business operations professionals
Report to Director of Business Operations and be accountable to the Destiny VP

REQUIRED SKILLS

Outstanding project management skills: building and maintaining work backlogs; tracking, scheduling, and driving projects to on-time completion
Exemplary written and oral communication skills. Ability to deliver executive presentations and broad-scale communication
Demonstrated experience in rapidly learning new methods and processes and adapting them to critical business needs
Strong facilitation and conflict resolution skills. Ability to drive high-value meetings through challenging discussions and build clear action items and accountability.
Experience with agile/scrum development processes and tools

NICE-TO-HAVE SKILLS

Passion for and history with the Destiny IP, having spent many hours with its world and characters
Experience working in creative industries and IP/franchise management
Experience working with external 3rd parties on co-development and licensing projects
Experience with Jira, TFS, Asana, Miro, and other similar project management tools

Listed below is this role’s base pay range. In other locations that Bungie has approved for remote work, this pay range may be adjusted up to +/- 10% and some roles may be classified as non-exempt (hourly).

This range is determined by an array of factors, including training, transferable skills, work experience, business needs, and market demands. Additionally, it is subject to change and may be modified in the future.

In the journey to make incredible worlds, Bungie employees don’t simply do meaningful work - they receive meaningful support. Competitive salaries and discretionary bonus opportunities are just the start. We offer comprehensive healthcare coverage, generous 401(k) matching, flexible time off policies, paid parental leave, social clubs, and so much more. Check out our benefits page: Benefits - Bungie Careers to see all the perks that come with joining Bungie.

Bellevue Pay Range

$158,000—$181,000 USD

Bungie full-time (non-contract) employees in the U.S. also receive:

20 days of accrued time-off in the form of PTO and sabbatical days, depending on the level of the position
10 paid Floating Days annually, prorated in the first year of employment based on start date
10 paid Bungie-observed holidays annually
One hour of Paid Sick Time (PST) for every 30 hours worked

Contract and International FTE employees receive competitive benefits through their relevant contracting agency.

So you don’t meet every requirement listed in this job description? Do you think your experience level is not where it needs to be? Studies show that women and people of color are less likely to apply to jobs unless they believe they meet every single qualification. Bungie is focused on building a diverse, inclusive, and equitable workplace. If you’re interested in this position but your past experience doesn’t line up perfectly with every qualification in the job description, we want you to apply anyway. The right role for you may be right around the corner!

Most Bungie full-time employees will adopt a digital first approach allowing remote work in Bungie approved locations (outside of positions identified as 100% onsite in Bellevue/Seattle, or individuals preferring a hybrid/flex environment). Prospective full-time employees located outside of CA, CO, DC, FL, GA, IL, MA, MD, MN, NC, NJ, NY, OR, TN, TX, UT, VA, WA, or WI will need to establish residency in one of the states we are compliant in within 45 days of a start date. Contractors will follow a digital first approach adhering to the location guidelines agreed upon by our third-party employer/vendor and Bungie. Bungie’s remote policy is subject to change at the company’s discretion.