Business Operations Manager
Destiny Franchise
Posted on 7/19/2023

1,001-5,000 employees

Community gaming development studio
Experience Level
Desired Skills
Operations & Logistics
  • Outstanding project management skills: building and maintaining work backlogs; tracking, scheduling, and driving projects to on-time completion
  • Exemplary written and oral communication skills. Ability to deliver executive presentations and broad-scale communication
  • Demonstrated experience in rapidly learning new methods and processes and adapting them to critical business needs
  • Strong facilitation and conflict resolution skills. Ability to drive high-value meetings through challenging discussions and build clear action items and accountability
  • Experience with agile/scrum development processes and tools
  • Lead the strategic and operations planning process across the portfolio in partnership with the VP of Destiny. This includes defining framework, rituals, cadence, calendar and executions
  • Drive execution of strategic initiatives and special projects, including stewardship of the Destiny franchise roadmap
  • Become a trusted partner to the Destiny Universe Leadership Team (DULT) driving impactful change through focus and prioritization
  • Build and maintain relationships with key stakeholders across the business, including publishing, development, and finance teams
  • Facilitate teamwork, alignment and transparency between different Destiny projects and teams, resolving any dysfunctions as they occur
  • Maintain the database of executive work - strategic initiatives, tasks, and action items
  • Enable a highly productive and engaged senior leadership team, via effective facilitation, decision-making, and follow through
  • Be a change agent: Challenge the status quo by finding new, better ways operate and lead the charge in setting up the Franchise's strategy and operations for the next decade
  • Continuously improve the Destiny Leadership Team's velocity, teamwork, and transparency
  • Craft regular communications (email, presentations, etc.) to Destiny stakeholders, the Bungie studio, and partners
  • Work collaboratively with DBO, finance and key stakeholders to coordinate annual strategy and budget planning cycles
  • Facilitates the development of multi-year franchise/game roadmap, strategy, financial modeling including mid-range plans, special initiatives, MBRs, QBRs etc
  • Build narratives and communication tailored to different audience levels to advance the team strategy and deliver on priorities
  • Ensures accountability for the organization's annual plan and budget
  • Contributes to the Business Operations discipline at Bungie, developing and driving best practices and providing mentorship to other business operations professionals
  • Report to Director of Business Operations and be accountable to the Destiny VP
Desired Qualifications
  • Passion for and history with the Destiny IP, having spent many hours with its world and characters
  • Experience working in creative industries and IP/franchise management
  • Experience working with external 3rd parties on co-development and licensing projects
  • Experience with Jira, TFS, Asana, Miro, and other similar project management tools