Line of Service
Advisory
Industry/Sector
Not Applicable
Specialism
SAP
Management Level
Manager
Job Description & Summary
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
In SAP human capital at PwC, you will focus on providing consulting services for SAP Human Capital Management (HCM) applications. You will analyse client requirements, implement HCM software solutions, and provide training and support for seamless integration and utilisation of SAP HCM applications. Working in this area, you will enable clients to optimise their human resources processes, enhance talent management, and achieve their strategic objectives.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Analyse and identify the linkages and interactions between the component parts of an entire system.
- Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
- Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
- Develop skills outside your comfort zone, and encourage others to do the same.
- Effectively mentor others.
- Use the review of work as an opportunity to deepen the expertise of team members.
- Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
A career in our Managed Services team will give you an opportunity to collaborate with many teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their SAP investment by managing the support and continuous transformation of their solutions in the areas of sales, finance, supply chain, engineering, manufacturing and human capital
Minimum Degree Required (BQ) *:
Required Field(s) of Study (BQ):
Preferred Field(s) of Study:
Minimum Year(s) of Experience (BQ) *: US
Minimum of 10-16 years of experience
Preferred Skills/Certification(s) Preferred:
SuccessFactors Employee Central Certification
SuccessFactors Employee Central Time Off Certification
As a manager, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:
Proactively assist in the management of a portfolio of clients, while reporting to Senior Managers and above.
Be involved in the financial metrics.
Be actively involved in business development activities to help identify and research opportunities on new/existing clients.
Contribute to the development of your own and team’s technical acumen.
Use data and insights to inform conclusions and support decision-making.
Adherence to SLAs, experience in incident management, change management and problem management.
Develop new skills and strategies to solve complex technical challenges.
Assist in the management and delivering of large projects.
Train, coach, and supervise staff to recognize their strengths and encourage them to take ownership of their personal development.
Act to resolve issues which prevent the team working effectively.
Keep up to date with local and national business and economic issues.
Continue to develop internal relationships and the PwC brand.
Build a strong team environment that includes client interactions, workstream management, and cross-team collaboration.
Actively engage in cross competency work and contribute to COE activities.
Demonstrating project management skills including the ability to manage multiple projects simultaneously while being detail oriented.
Configure and customize the SuccessFactors Employee Central module to meet business requirements.
Develop and implement custom solutions using rule-based workflows, business rules, and data models.
Design and manage integrations between SuccessFactors Employee Central and other enterprise systems (e.g., ERP, time management systems).
Utilize middleware tools and APIs for seamless data exchange and process automation.
Perform system administration tasks including user management, role-based permissions, and security settings.
Provide advanced technical support to resolve complex issues related to Employee Central functionalities.
Collaborate with SAP support and other vendors to address system bugs and enhancements.
Stay updated on the latest SuccessFactors releases and enhancements to recommend system upgrades.
Participate in testing and validation of new features and functionalities before deployment.
Extensive experience with SAP SuccessFactors Employee Central configuration and technical management.
Strong understanding of HR processes and system integration techniques.
Proficiency in XML, API, and middleware technologies for system integrations.
Experience with data migration tools and methodologies.
Advanced skills in SAP SuccessFactors configuration, including business rules and workflow management.
Familiarity with SAP Cloud Platform and extension tools.
Employee Central Time off & Benefits
Configure and customize the Employee Central Time Off module to align with organizational policies and procedures.
Should be proficient in handling and configuring time off configurations like absence, work schedules in SF and replicate the same into ECC or S/4 environment.
Develop and manage complex time off rules, accruals, and workflows to automate time management processes.
Design and manage integrations between the Time Off module and other relevant systems, such as payroll and time tracking systems.
Use middleware and API technologies to ensure seamless data flow and synchronization.
Design, configure, and implement SAP SuccessFactors Employee Central Benefits based on business requirements and best practices.
Implement and configure benefits eligibility rules, benefit plans, and enrollment workflows.
Manage integration points between SuccessFactors Employee Central and other external systems (e.g., third-party benefits providers, payroll systems).
Ensure data integrity and consistency across all HR modules (Employee Central, Benefits, Payroll, etc.).
Document system configurations, processes, and workflows for future reference and compliance.
Develop and deliver ad-hoc and regular reports related to benefits plans, employee enrollments, and other metrics.
Ensure that benefits configurations comply with local, state, and federal regulations.
Delivery lead experience:
Constantly looking to identify impediments early, actively working to resolve those impediments, and escalate when needed.
Management and tracking of cross team/squad dependencies.
Hands-on experience working on reporting and preparing presentations as part of WSR & MSR.
Management and tracking of all high-integrity commitments.
Provides proactive visibility and effectively communicates delivery targets, commitments and progress.
Works to minimize meetings and ceremonies, but when they are needed, they are well-run and efficient.
Encourages a culture of team-driven decision making and commitment. Encourages team trust and facilitates team building events.
Where appropriate, coaches the teams to improve collaboration and outcomes (coaching is the primary responsibility of teams’ managers)
Good knowledge of SAP S/4HANA architecture and functionality
Self-driven with a can-do attitude, with an excellent communication and client-facing skills
Problem-solving mindset and ability to work in a collaborative environment.
Strong relationship builder within the organization and with external partners.
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Benefits Administration, Business Analysis, Business Process Improvement, Change Management, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Employee Engagement Strategies, Employee Engagement Surveys, Employee Relations Investigations, Human Capital Management, Human Resources (HR) Consulting, Human Resources (HR) Metrics, Human Resources (HR) Policies, Human Resources (HR) Project Management, Human Resources (HR) Transformation, Human Resources Management (HRM), Inclusion {+ 22 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Available for Work Visa Sponsorship?
Government Clearance Required?
Job Posting End Date
