JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What this opportunity involves:
The Facilities Coordinator ensures exceptional client experience in the Google Melbourne office through soft service facilities coordination, enhanced engagement, and high-touch service. They maintain and elevate partnerships between JLL, service partners, and clients while developing personal and professional skills. This client-facing role combines facilities expertise with people skills to create a hospitality-focused workplace.
The position is diverse and hands-on, requiring interaction with all organizational levels and the public. The ideal candidate is friendly, pleasant, and energetic, with a passion for excellent customer service.
Key responsibilities:
- Provide superior customer service and build effective client/stakeholder relationships across all organizational levels
- Monitor and manage safety procedures, ensuring compliance with Health and Safety regulations
- Support Facilities Manager in initiatives, process implementation, reports, and projects
- Conduct site inspections and maintain building procedures and performance measures
- Collaborate with Reception for daily operations and client events
- Manage reactive maintenance within agreed timeframes
- Operate Google's Ticketing System for day-to-day operational activities
- Manage office supplies inventory and relevant data tracking
- Proactively manage meeting room bookings and liaise with Building Managers
- Monitor Planned Preventative Maintenance for soft services and adhere to JLL's business conduct guidelines
Sounds like you? This is what we are looking for:
We are seeking a dynamic and skilled professional to join our team as a Facilities Coordinator. The ideal candidate will possess a combination of strong communication skills, attention to detail, and a proactive approach to customer service.
- Excellent communicator with strong presentation, verbal, and written skills
- Detail-oriented with a passion for quality service delivery
- Self-motivated, confident, and energetic team player
- Proactive in customer service, stakeholder engagement, and improvement initiatives
- Able to work independently, handle stress, and interact with all levels of staff
What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.
Interested candidates, please apply following the link below quoting job reference numberREQ416891.
Location:
On-site –Melbourne, VIC
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
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For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
