Infrastructure Ops Engineer

Salary Range: 72000 to 90000 (Currency: USD) (Pay period: per-year-salary)

Expectations at Angel Studios:

• Amplify light in every action.
• Take ownership of outcomes, coordinating across teams to deliver results.
• Use resources wisely—time, people, money.
• Know your customer (viewers, investors, creators, or internal teams) and ensure storage solutions serve their needs.
• Give clear, candid feedback with compassion.
• Contribute in ways that move the Angel mission forward.
• Proactively solve problems and break down barriers rather than focusing on blame.

Key Responsibilities

• Oversee the installation, configuration, and maintenance of storage servers, including disk arrays, NAS, SAN, and S3-like object storage.
• Monitor storage server health, performance, and capacity, ensuring uptime, reliability, and optimal performance.
• Manage access controls for teams and contractors, including permissions, authentication, and identity management policies.
• Administer file systems (ZFS, XFS, ext4, NTFS) and storage pooling technologies (RAID, LVM, etc.).
• Manage storage allocation, lifecycle policies, and tiering across hot, warm, and cold storage, including archiving and deletion workflows.
• Oversee backup and disaster recovery processes, ensuring successful restoral tests are performed on a semi-annual basis, and maintain documented recovery runbooks.
• Implement updates, patches, and security measures for storage servers in a timely manner, including encryption for data at rest and in transit.
• Provide and support S3-compatible object storage APIs for integrations with internal applications, media workflows, and content pipelines.
• Troubleshoot connectivity to storage servers (NFS, SMB, S3/HTTPS, iSCSI, Fibre Channel) in coordination with networking teams.
• Collaborate with IT and engineering teams to ensure reliable access from on-premises and cloud environments.
• Develop and maintain scripts/automation for storage provisioning, monitoring, reporting, and alerting.
• Monitor and report on storage usage, growth trends, and performance metrics, and perform capacity planning and forecasting.
• Support remote teams and contractors with VPN/S3 access to storage and provide training on storage usage and best practices.
• Document processes, policies, troubleshooting guides, and automation workflows.
• Explore and evaluate new storage technologies (NVMe-over-Fabrics, software-defined storage, hybrid-cloud) and benchmark storage servers to recommend upgrades or migrations.
• Collaborate with vendors for hardware support, firmware updates, and warranty management, contributing to budgeting and cost optimization for on-prem and cloud storage.
• Participate in IT support functions related to storage infrastructure, permissions, and data workflows, as needed. 


Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Competencies

• Strong Linux server administration skills (upgrades, patching, storage management, automation).
• Deep understanding of storage server technologies: Disk and RAID arrays, File systems (ext4, XFS, ZFS, NTFS), Storage networking protocols (NFS, SMB/CIFS, iSCSI, Fibre Channel), Object storage (MinIO, AWS S3 or compatible)
• Familiarity with storage client/mount software (s3fs, rclone, CyberDuck, Mountain Duck, etc.).
• Knowledge of networking fundamentals as applied to storage access (TCP/IP, DNS, VLANs, VPNs, firewalls, routing).
• Experience with hybrid/cloud backup solutions and disaster recovery processes.
• Proficiency with Microsoft Office and Google Workspace.
• Strong attention to detail, organization, and time management.
• Ability to manage multiple assignments, prioritize effectively, and adapt to changing conditions.
• Resourceful and proactive problem solver, comfortable working with ambiguity.
• Quick learner, able to adopt new technologies and systems.
• Able to take ownership, execute with high energy, and communicate with candor and positive intent.

Required education and experience

• Bachelor’s Degree or equivalent
• Practical experience with servers and server management

Preferred education and experience

• Bachelor’s Degree in a business-related field 
• High School DIploma as a minimum requirement
• Server or Storage Certifications are a plus
• Other IT related certifications are a plus