Full-Time
Product Manager
Internal Systems
Confirmed live in the last 24 hours
Lucid
1,001-5,000 employees
Visual collaboration tools for teams
No salary listed
Junior, Mid
Raleigh, NC, USA
- Excellent communication skills, with the ability to articulate complex ideas to both technical and non-technical stakeholders
- Ability to focus on details and technicalities while simultaneously retaining a comprehensive vision of the big picture
- Track record of improving core business metrics, especially in SaaS
- Track record of managing core business systems at scale
- 1+ years of hands-on experience with integrations for internal and business systems. For example, ERP, CRM, custom applications, Marketo, and billing & payment systems (Netsuite, Salesforce, etc.).
- Familiarity with agile methodologies and tools (Jira, Confluence, etc.)
- Experience in: Email Marketing, Data Migrations, CRM, AWS, etc.
- Act as the technical subject matter expert for all things related to internal and business systems
- General knowledge and understanding of compliance requirements for PII and other sensitive financial/non-financial data
- Demonstrated ability to be resourceful and innovative
- Working with internal business partners and external vendors to deliver solutions that bring value to our billing and payments ecosystem
- Plan and prioritize work across multiple projects, and communicate priority to relevant stakeholders
- Perform qualitative and quantitative research to discover feature ideas and validate them before development
- Partner with engineering and business systems teams to help guide billing and payments solutions
- Partner with internal business partners in Marketing, Accounting, Finance, Sales and Revenue Operations to ensure solutions meet stakeholder needs
- Generalize solutions to work across many platforms and geographies while still meeting the needs of customers
- Collaborate with project leaders to build trusted relationships by understanding their perspectives and issues
- Work closely with and lead cross functional teams to manage multiple priorities and projects
- Communicate with leadership regarding status, risks, and recommendations for current projects
- Experience with large data migration, subscriptions management, and email marketing
- Experience implementing the PLG and Enterprise sales motions, which includes both self-serve and sales assisted SaaS subscriptions
- Experience with IT Sox
- Experience with Recurly, Netsuite, Salesforce, Marketo, and Avalara
Lucid provides tools for visual collaboration, helping teams brainstorm, diagram, and visualize complex ideas and software. Its main products include Lucidchart for creating diagrams, Lucidspark for virtual brainstorming sessions, and Cloud Insights for visualizing software architecture. These tools are designed to facilitate teamwork, especially for remote teams, allowing them to collaborate effectively as if they were in the same room. Lucid serves a wide range of clients, including nearly all Fortune 500 companies, and operates on a subscription-based model with different pricing tiers to meet various organizational needs. The company's goal is to simplify complex information, enabling teams to gain clarity and understanding to work more efficiently.
Company Size
1,001-5,000
Company Stage
Series D
Total Funding
$166.1M
Headquarters
South Jordan, Utah
Founded
2010
Simplify's Take
What believers are saying
- Lucid's global data residency program strengthens data security and compliance in various regions.
- Lucid's inclusion in the Forbes Cloud 100 highlights its leadership in the cloud collaboration space.
- Lucid's FedRAMP authorization expands its reach into the government sector, enhancing public sector collaboration.
What critics are saying
- Emerging competitors like Miro and MURAL pose a threat with innovative features.
- Over-reliance on partnerships with tech giants could risk if they develop competing products.
- Rapid AI advancements by competitors may outpace Lucid's current offerings.
What makes Lucid unique
- Lucid offers a comprehensive suite for visual collaboration, including Lucidchart and Lucidspark.
- Lucid's products integrate seamlessly with major platforms like Google Workspace and Microsoft 365.
- Lucid's AI-driven features enhance collaboration, offering advanced diagramming and workflow automation.
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Benefits
Competitive compensation packages
Comprehensive portfolio of health benefits
Equity
Eight-week paid sabbatical after 5 years
Paid parental/family leave
Annual Hackathon and frequent game nights
Personal and career development through Lucid Learning
Community engagement and giving through Lucid Heart
Growth & Insights and Company News
6 month growth
↓ -1%1 year growth
↑ 0%2 year growth
↑ 0%SOUTH JORDAN, Utah, April 8, 2025 /PRNewswire/ -- Lucid Software , the leader in visual collaboration and work acceleration, announced today that it has received the 2025 Google Workspace Partner of the Year Award for Technology - Innovation.Lucid is being recognized for its achievements in the Google Workspace ecosystem, helping mutual customers enhance collaboration, visualization, and workflow efficiency."Google Cloud's Partner Awards recognize partners who have created outsized value for customers through the delivery of innovative solutions and a high level of expertise," said Kevin Ichhpurani, President, Global Partner Ecosystem, Google Cloud. "We're proud to announce Lucid Software as a 2025 Google Cloud Partner Award winner and celebrate their impact enabling customer success over the past year."Lucid Software has been a Google Cloud partner for Google Workspace for over a decade, providing visual collaboration products that integrate with Google Workspace's suite of productivity applications. To date, tens of millions of users have installed the Lucid Visual Collaboration Suite integrations within Google Workspace, leveraging Lucidchart and Lucidspark to enhance documents, presentations, and spreadsheets. As a result, teams can improve meeting alignment, streamline workflows, and uncover actionable insights from data through the collaborative and visual nature of Google Workspace and the Lucid Suite.Dave Grow, CEO at Lucid Software, said "Being a partner with Google Workspace helps us meet customers where they are and enhance the incredible tools that are already making such a difference in the way they work. As a work acceleration platform, Lucid is able to accelerate teams' efforts to collaborate and align across all their tools within the Google Workspace ecosystem. We are honored to be named a Google Partner of the Year."Lucid is currently developing a Google Chat integration
SOUTH JORDAN, Utah, March 12, 2025 /PRNewswire/ -- For the sixth year in a row, Lucid Software has secured its place among the top applications worldwide in Okta's Businesses at Work 2025 Report. Maintaining its position at No. 12 on the overall most popular apps list, the report also confirms Lucid as the most used visual collaboration platform by the Fortune 500, the No. 3 fastest growing app within Fortune 500 companies and the No. 10 fastest growing app for startups."A decade ago, visual collaboration was a relatively unexplored concept in enterprise environments. Teams relied on static documents, emails, and siloed tools to communicate ideas," said Dave Grow, CEO at Lucid Software
Utah's largest business networking organization shares its annual ranked list of the fastest growing companies in the state. SALT LAKE CITY, Oct. 2, 2024 /PRNewswire/ -- MountainWest Capital Network (MWCN) recognized Pure Healthcare who took the No. 1 spot at the 30th annual 2024 Utah 100 awards event. First presented in 1994, the Utah 100 is MWCN's yearly list of the fastest-growing companies in the state. "Pure Healthcare's patient-focused mission has been essential to their incredibly fast growth as more people benefit from affordable, quality care through its network of providers," said Chris Badger, chair of the MWCN Utah 100 committee
AMSTERDAM, Sept. 10, 2024 /PRNewswire/ -- Lucid Software , the leader in visual collaboration software, today announced the launch of its global data residency in the EMEA region. Hosted by Amazon Web Services (AWS), this strategic expansion marks a significant milestone in Lucid's mission to enhance team collaboration while further strengthening data security across the EMEA region."The launch of Lucid's improved global data residency program in EMEA reaffirms our dedication to supporting the unique needs of our local customers as they navigate local compliance standards" said Roderick de Greef, VP of Sales, EMEA. "By providing a robust data residency solution, we enable organisations across the region to collaborate with peace of mind knowing their document data remains secure and within their region. Team collaboration should be both seamless and secure, and Lucid is committed to making that possible."Similar to Lucid's recent global data residency launch in Australia, Lucid's enterprise customers can now control where document data in the Lucid Suite is securely stored by selecting the region that helps meet their data residence obligations, as well as regional data and compliance requirements. Lucid's full catalogue of integrations work in all data regions along with its developer platform and external API to improve product performance and reduced latency.Since Lucid's physical expansion to Europe in 2018, the company has seen consistent growth and increasing interest from customers in establishing a global data residency program
SOUTH JORDAN, Utah and RESTON, Va., Aug. 29, 2024 /PRNewswire/ -- Lucid Software , the leader in visual collaboration software and Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, today announced that Carahsoft has added Lucid's Enterprise and FedRAMP® Authorized offerings to its GSA (General Services Administration) Schedule enabling Federal, State and Local Government agencies to easily leverage Lucid's intelligent diagramming, virtual whiteboard and cloud visualization products to further enhance secure collaboration and drive innovation."Lucid's addition to Carahsoft's GSA Schedule contract underscores our commitment to supporting Public Sector agencies as they look to digitally transform their operations," said Chris Weber, Head of Public Sector at Lucid Software. "This contract is a significant step for Lucid, allowing agencies to streamline the procurement process so they can quickly and efficiently access our solutions to align, collaborate and plan mission-critical initiatives more securely."The Lucid Visual Collaboration Suite is an innovative cloud-based solution that elevates team collaboration in the Public Sector through virtual whiteboarding with Lucidspark and intelligent diagramming with Lucidchart as they ideate, plan and execute mission critical initiatives. Teams looking to understand their cloud environments can do so through cloud visualization with Lucidscale. Lucid serves Government agencies across all 50 U.S. states, supporting digital transformation by enabling teams to streamline collaboration and align more efficiently on a secure visual platform."To meet the mandatory security standards for cloud procurement, our Government customers depend on FedRAMP authorization to access secure and compliant services," said Drew Scherer, Program Manager for FedRAMP Initiatives at Carahsoft