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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
We are seeking a dynamic and customer-oriented Residential Property Manager to oversee the day-to-day operations of our apartment complex. This role is crucial in maintaining high standards of service, managing tenant relationships, and ensuring smooth property operations.
Key Responsibilities:
Manage applicants and conduct viewing tours for prospective tenants
Secure offers on apartments and handle the re-letting process for vacant units
Organise and oversee repair works
Address general tenancy-related queries
Serve as the first point of contact for resident queries, including maintenance issues
Inspect vacant properties to ensure they meet quality standards
Oversee the day-to-day operation of the building
Maintain high standards of service throughout the property
What This Job Involves:
Being based on-site to build personal rapport with residents
Occasional weekend work as needed
Handling applicant enquiries and arranging property tours
Conducting tours and negotiating offers for available properties
Running regular resident engagement events
Ideal Candidate:
Confident in liaising with clients via phone, email, and letter
Ability to work under pressure with a degree of flexibility
Excellent time management skills
Strong interpersonal and communication skills
Good financial acumen
Ability to manage stakeholders confidently
Excellent organizational and IT skills (training on property management software will be provided)
Willingness to work flexible hours, including evenings for events and occasional tours
Previous experience in property management and letting is desirable
Experience in a customer-focused environment
Enthusiasm and a desire to further their career in property management
Required Qualities:
Enthusiasm and drive
Excellent organizational skills
Strong people skills
Ability to work under pressure
Flexibility, as no two days are ever the same in this dynamic role
This position offers an exciting opportunity for a motivated individual looking to advance their career in residential property management. If you thrive in a fast-paced environment, enjoy working with people, and have a passion for delivering exceptional service, we encourage you to apply.
Location:
On-site –Greater Manchester, GBR
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email [email protected] or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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