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Full-Time

Senior Technical Account Manager

Enterprise West

Posted on 6/18/2024

Okta

Okta

5,001-10,000 employees

Extensible identity platform with numerous integrations

Compensation Overview

$144k - $216kAnnually

+ Health Insurance + 401(k) + Flexible Spending Account + Paid Leave + Equity

Senior, Expert

Remote in USA

Category
Customer Success Management
Strategic Account Management
Sales & Account Management
Required Skills
Communications
Management
Requirements
  • 7+ years of total experience in information technology, with at least 3 years as a Technical Account Manager or comparable role in the IAM space
  • Working proficiency in core IAM areas like identity federation, access control models, SaaS deployment, lifecycle management, and security monitoring
  • Familiarity with IAM solution providers
  • Strong background in Technical Account Management, Technical Consulting, Product Management, or similar role
  • Understanding of common software development practices and identity technologies
  • Excellent communication skills and ability to set expectations with customers
  • Ability to track and influence customer behavior and health metrics
  • Reside and work in Pacific or Mountain time zone with some travel required
Responsibilities
  • Advise customers on best practices and product adoption
  • Partner with Customer Success Managers as a technical counterpart
  • Earn customer trust and recommend best practices
  • Review customer architectures and configurations
  • Respond to reactive questions from Customer Success Managers
  • Establish strong relationships with key accounts
  • Participate in content creation for internal and external enablement

Okta provides a neutral and extensible Identity platform with 7,000+ integrations, offering powerful and flexible identity solutions for various industries and use cases, prioritizing identity at the core of technology stacks.

Company Stage

IPO

Total Funding

$1.2B

Headquarters

San Francisco, California

Founded

2009

Growth & Insights
Headcount

6 month growth

0%

1 year growth

6%

2 year growth

28%