Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Senior Quality Manager
In this role you will work in a dynamic environment with a relentless focus on improving our quality practices by leveraging your strong organizational management, problem solving and continuous improvement skills. In this highly visible role you will lead the execution of the day to day Quality Control Functions in support of our suppliers, customers and internal staff.
A typical day will consist of leading a team of onsite QC Inspectors, working with poor performing suppliers, and management of nonconforming products (MRB). You will collaborate with a number of internal and external customers including our DFM Engineering, Quality Engineering, Case Management, Partner Management and our exceptional external Suppliers and Customers.
If you are looking to further develop your skills and make a daily impact in our fast paced, highly transactional and servant mentality environment, - This role is for you!
Responsibilities:
• Lead team of Quality Control resources in the execution of product quality assurance daily duties.
• Participate in the development of goal setting and performance management
• Establish and manage key quality system metrics and develop collection, analysis and reporting systems, which promote timely communication and corrective action
• Develop quality planning/objectives, metrics and goals; lead efforts related to the Company’s Quality Vision
• Create a trusting partnership with the distributed network of Suppliers resulting in exceptional quality
• Work with QC Inspection department to ensure daily shipments are complete
• Participates in real-time MRB reviews with the end goal of applying lessons learned to the distributed Supplier Network
• Facilitates cross-functional Team optimization efforts and workshops geared towards NCR/RMA reductions
• Continuously monitor and address emerging issues while ensuring the most important projects/issues are identified through the Internal • Quality Team process and effectively complete those projects in the shortest time possible
• Serve as the cultural leader promoting quality standards at all levels
Qualifications and Experience:
• Bachelor degree in Engineering or equivalent experience
• Minimum of 10 years experience in engineering, quality role, or equivalent
• Minimum of 5 years experience in supplier or customer facing role or equivalent
• Strong Quality Assurance / Supplier Development experience
• Experience with FMEA, APQP, PPAP and DFM
• Use of various lab equipment: GD&T tools
• Experience with ISO 9001 standards
• Customer quality liaison experience
• Mechanical/Manufacturing processing knowledge
• Able to read and interpret drawings/specifications
• Good time management / project management capabilities
• Knowledge of Process Certification/Process Robustness
• Solid analytic and articulation skills
Preferred Qualifications:
• Six Sigma Black Belt Certification
• ASQ Certification
• Familiar with Asana, Tableau, Looker, Slack, Salesforce
ISO 13485/AS9100/IATF 16949 experience
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Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.