Full-Time
People Service Delivery Lead
Short Term Employee
Updated on 6/14/2025
Meta
10,001+ employees
Multinational technology conglomerate for social media
No salary listed
Senior
Dublin, Ireland
- 5+ years of experience managing one or more service delivery functions (onboarding, offboarding, payroll, benefits, transfers, etc)
- Experience navigating competing/shifting priorities, operating independently, supporting scalable operations and getting things done in a fast-paced, ambiguous environment
- Experience performing root-cause analysis to problem solve and produce measurable outcomes
- Effective communication skills, including defining and simplifying complex concepts and communicating these to stakeholders
- Experience collaborating, influencing, and gaining strategic alignment within a matrixed environment
- Responsible for service governance and monitoring, day-to-day supplier oversight, escalations management, service health and process improvement across one or more large functional areas
- Monitor regional tiered service health and performance via dashboards, reporting, analytics and insights
- Support project/change management implementation to drive adoption of new processes or changes Monitor stabilization of changes to ensure processes are executed reliably and at scale
- Provide operational support and manage time-sensitive service delivery and urgent escalations
- Create and review documentation around key work functions, providing training and mentoring support on your designated area of work
- Simplify existing processes and tools through automation and enhancement of our operations to be more efficient, while keeping employee experience as the utmost priority
- Collaborate cross-functionally across People Service Delivery and People@ stakeholders to solve HR operations challenges, while navigating various levels of sensitivity, complexity and ambiguity across a Global team
- Experience providing day-to-day oversight of a supplier/vendor(s)
- Agile Project/Program Management Qualification
- Bachelor's degree in a business, operations, HR, consulting or equivalent experience
Meta Platforms Inc. focuses on social media, communication tools, and virtual reality. It operates popular platforms like Facebook, Instagram, and WhatsApp, allowing users to connect, share content, and engage in communities. The Oculus division provides virtual reality hardware and experiences. Meta's primary revenue comes from advertising, offering businesses tools to target specific audiences using insights from its large user base. This advertising service is scalable and allows for tailored audience segmentation. Additionally, Meta explores revenue through virtual reality product sales and the metaverse, where it looks to monetize virtual goods and services. The company also invests in artificial intelligence and augmented reality to enhance its offerings, aiming to combine user engagement with advanced marketing tools.
Company Size
10,001+
Company Stage
IPO
Headquarters
Menlo Park, California
Founded
2004
Simplify's Take
What believers are saying
- Meta's 'Play Now, Pay Later' bundle could boost VR headset sales in the UK.
- AI-generated 3D photos on Instagram may increase user engagement and ad revenue.
- Meta's partnership with Constellation for nuclear energy enhances its sustainable brand image.
What critics are saying
- AI video editing tools from competitors could impact Meta's market share.
- Stablecoin legislation may disrupt Meta's financial services and payment systems.
- Warby Parker and Google's AI glasses could threaten Meta's AR initiatives.
What makes Meta unique
- Meta's platforms like Facebook, Instagram, and WhatsApp dominate global social media engagement.
- Meta's Oculus division leads in virtual reality hardware and experiences.
- Meta's AI and AR technologies enhance user engagement and advertising capabilities.
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Benefits
Stock Options
Company Equity
Mental Health Support
Flexible Work Hours
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↓ -4%2 year growth
↓ -5%Today, Meta rolled out a generative AI video editing feature across the Meta AI app, the Meta.AI website and the Edits app to help you bring your creative ideas to life.
That didn’t happen. But the GENIUS Act, an acronym for Guiding and Establishing National Innovation for U.S. Stablecoins of 2025 Act, which could be the country’s first stablecoin legislation, did eventually make progress Monday (June 9) when Senate Majority Leader John Thune, R-S.D., filed for cloture. Under Senate rules, filing for cloture starts the timer on a 30-hour clock for the GENIUS Act, setting the stage for a Wednesday (June 11) vote window for lawmakers. “Thank you for your leadership [Sen. Thune]! The GENIUS Act is one step closer to passage, a huge milestone for the crypto community,” said the U.S
Marvel’s Deadpool VR is coming to the Meta Quest 3 and 3S virtual reality headsets later this year from Twisted Pixel and Oculus Studios.At Summer Game Fest 2025, Marvel and Meta announced the new game, which is being made in collaboration with Marvel Games.Finally, it’s a chance to slip inside Deadpool’s sweaty skintight suit and really become the Merc with aMouth in all his flippy-shooty-off-the-wall glory.Marvel’s Deadpool VR features an all-new original story. After being pulled through a portal toMojoworld, Deadpool sees a chance to get rich—like really rich. He signs a sketchy contract withoutreading any of the fine print and then it’s off to visit a bunch of locations from across the Marveluniverse, battling against iconic (and not-so-iconic) villains. It’s real metaverse stuff—in the MarvelUniverse sense, not the VR one.Twisted Pixel’s spent years capturing Deadpool’s unique blend of parkour and combat, building on the beat-em-up bona fides it established in Path of the Warrior.Get ready for some attitude in Marvel’s Deadpool VR.Like any great VR game, if you can imagine it, you can probably do it. Sure, you can simply stab or shoot your enemies, but where’s the fun in that? Punch someone while holding a grenade? Check. Take your recently exploded-off arm and throw it at the bad guys? Gross, but also check
Klarna, an AI-powered global payments network and shopping assistant, has partnered with Meta to launch a ‘Play Now, Pay Later’ bundle for gamers in the UK.Consumers can purchase the latest Meta Quest 3 and Quest 3S headsets with a 0% APR 12-month payment plan through Klarna. This plan includes the hardware along with a subscription to Meta Horizon+, with prices starting at GBP 29.99 per month. Through this initiative, shoppers can spread the cost over time using Klarna’s flexible payment solution. Additionally, for Klarna, this feature represents a significant step into the growing market of gaming and virtual experiences. The ‘Play Now, Pay Later’ feature was first introduced in 2024 in the US for the Quest 3 and was later extended to the Quest 3S upon its launch. This feature was made available in the US through a partnership with Affirm, allowing users to pay US 20 per month for the Quest 3S over 24 months, or US 30 per month for the Quest 30
Stablecoins are appealing to global companies because they can help reduce the cost of moving money, Uber CEO Dara Khosrowshahi told Bloomberg on Thursday (June 5) in an interview conducted at the Bloomberg Tech conference in San Francisco. “That’s super interesting to us and we’re definitely going to take a look,” Khosrowshahi said, according to the report. Stablecoins can help solve the issues around settlement time, cost and dollar access that are often associated with cross-border transfers, PYMNTS reported Wednesday (June 4)