Full-Time
US – AI Product Manager
Customer Experience
Posted on 5/3/2024
Meal kit delivery with chef-created recipes
Mid
Newark, NJ, USA
- Master’s degree in a STEM discipline preferred, Bachelors required
- 4+ years of relevant experience
- Fluency in Jira, Github, Java, Microsoft Suite, SQL, Python
- Sound knowledge of AI/chatbot development landscape, tools, and other frameworks
- Working knowledge of frontend technologies – HTML, CSS, JavaScript, JSON, and REST APIs
- Proven experience in conversational AI as well as NLP
- Relevant DevOps experience
- Proficient with Cloud platforms, especially AWS
- Experience with groovy programming language is a plus
- Familiarity with e-commerce and subscription-based businesses is a plus
- Experience in a call center environment or with CRM systems is a plus
- Oversee architecture, conversational design, deployment, and operations of the AI projects & applications
- Collaborate with teams and other developers to design, develop, test, deploy, and maintain both voice and chatbot virtual assistants
- Be the primary technical resource for documenting and building integrations and scripts within bot solutions
- Provide technical support for existing Data Science and AI solutions
- Work with state-of-the-art technologies like Kafka, RabbitMQ, Spark, Kubernetes, Istio, and more
- Identify, analyze, and interpret the pattern, trends, and conversational flow in complex data sets
- Act as an expert on the various AI capabilities and actively participate in future product development opportunities
- Continuously monitor bots performance, troubleshoot, debug, deploy fixes, report on the progress, and define strategies for enhancements
- Conduct root cause analysis and present insights in a fashion that simplifies the logic of the analysis to HelloFresh partners
- Prepare and deploy quality assurance releases including regression tests and release notes
- Assume and perform other responsibilities not specifically outlined herein, but which are logically inherent to the position
HelloFresh is a esteemed meal kit delivery service catering to over 7.5 million active users worldwide. Recognized for its commitment to sustainability, HelloFresh employs innovative packaging solutions to minimize environmental impact, while ensuring the delivery of fresh, farm-sourced ingredients accompanied by chef-created recipes. This focus on quality, innovation, and sustainability makes HelloFresh an attractive workplace, particularly for those passionate about nutrition and ecological responsibility.
Company Stage
Pre-seed
Total Funding
$646.4M
Headquarters
Berlin, Germany
Founded
2011
6 month growth
↑ 7%1 year growth
↑ 21%2 year growth
↑ 61%Benefits
Competitive Salary & 401k
Generous Parental leave & Flexible PTO
Health, vision, & dental insurance
75% discount on HelloFresh Subscription
Snacks, coffee, & catered lunches
Company sponsored outings