Channel Development Manager

Summary:

Develop, maintain, and optimize channels aligned with corporate strategy and market needs. Identify potential partners, create expansion plans, execute investment tasks, coordinate resources, and refine channel strategies. Expand and upgrade the channel network, boost sales performance and efficiency, increase market coverage, and achieve business goals.

Key Responsibilities:

• Channel development and cooperation: Identify and cultivate potential channel partners including distributors, chain retailers, and platform service providers.
• Conduct business negotiations to establish new partnerships, renew existing agreements, and enter new markets, expanding channel network coverage to drive business growth.
• Execute channel development, maintenance, and optimization aligned with corporate strategy by prospecting partners, creating expansion plans, completing recruitment targets, coordinating resources, and refining channel strategies to enhance network quality, boost sales performance, improve operational efficiency, increase market penetration, and support overall business objectives.
• Sales target management: Develop annual/quarterly/monthly channel sales plans with assigned targets. Analyse market trends and competitive landscape to propose sales strategies, align supply chain resources, and ensure achievement of channel sales and profitability goals to elevate overall channel performance.
•  Channel operation optimization: Support partners in market expansion and customer service with business guidance and resources.
• Execute promotional campaigns to strengthen product competitiveness.
• Conduct regular channel performance analysis to streamline processes and enhance operational efficiency and service standards.
• Team building and collaboration: Establish and develop sales teams through recruitment, training, and performance management. Develop standardized operating procedures and manuals to institutionalize best practices. Facilitate cross-departmental collaboration to secure necessary support for channel operations and sustainable business growth.
• Market research and innovation: Perform market analysis on industry trends, competitors, and customer needs. Explore innovative channel models and partnership approaches. Optimize channel architecture and collaboration strategies to strengthen market competitiveness and brand influence.

Qualifications:

• Experience in account management and sales
• Experience working cross borders and building long-term B2B partnerships
• Strong understanding of EU retail
• Comfortable analysing complex data and providing actionable recommendations.
• Structured, performance-oriented, and able to collaborate effectively with diverse stakeholders, including international teams.
• Fluent in English, both written and spoken. Other EU languages a huge plus

【About JD.com】

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company’s cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its "Retail as a Service" offering to help drive productivity and innovation across a range of industries. JD.com’s business has expanded across retail, technology, logistics, health, industrials, property development and international business. JD.com is ranked 44th on the Fortune Global 500 list and is China’s largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company's mission is to make lives better through technology, striving to be the most trusted company in the world.

【Our Global Business】

We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com's operations span China, the U.K., the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, the U.S., and many others, serving customers worldwide.

Key International Business Segments: Joybuy (online retail business in Europe), International Logistics, Cross-border Import Business, JD Industrials International, JD Property International

【"Joybuy" - Online Retail Business in Europe】

Joybuy is JD.com's online retail business in Europe. It is currently in the test phase in the UK, the Netherlands, Germany, France, Belgium, and Luxembourg. Joybuy places the customer at the heart of everything it does. Our slogan, “Don’t just buy, Joybuy,” perfectly captures our mission to fulfill our customers’ needs and provide a service that is easy and convenient, but also enjoyable and fun.