Compensation Overview

Salary Range: 80000 to 180000 (Currency: USD) (Pay period: per-year-salary)

This team member will:

• Provide support to the design teams in tracking, receiving and properly storing external technical documentation and adhering to internal document processes and procedures
• Distribution of technical documentation to the appropriate internal stakeholders for review, tracking the status of these reviews, and supporting timely response to external vendors and partners
• Support process improvement and implementation initiatives to increase the quality and integrity of document management and review processes at CFS
• Understand and support quality assurance document management practices and CFS procedures, including the ability to teach, promote and explain such policies to CFS employees, project team members, and contractors
• Review, analyze (for spelling and grammatical errors), format, and process documents (mostly highly technical engineering documents) for review, approval and release through the CFS electronic document management system of M-Files. This includes creation and administration of M-Files Change Requests, as well as implementation and tracking of M-Files electronic workflows
• Monitor, promote and ensure document control processes are being followed
• Support cross-functional departments in the document creation, revision, and release process
• Successful completion of software training to achieve eventual M-Files Administrator status.  As an M-Files Administrator, you will help to control and maintain the M-Files Quality Management System, including creation, modification and programming of document types and categories, document metadata, queries, and reports
• Ability to train end-users on how to effectively use M-Files (new hire training, as well as ongoing user coaching)
• Assist in the development of new procedures, program descriptions, work-aids, and guidance documents to support implementation of DCRM best practices
• Interact with and have working knowledge of our two collaboration software products of Google Drive and Atlassian’s Confluence
• Manage files, documents, and workload in accordance with established CFS systems, processes, and procedures, with the innate ability to coach and train others
• Perform other administration duties as assigned

The ideal candidate will have most, if not all, of these requirements:

• Bachelor’s degree preferred (engineering, science, business, or other relevant fields)
• Minimum 2 years of increasing document control and records management responsibility, with a plus if you’ve sustained a lead status for 3 years
• Exceptional attention to detail
• Experience in maintaining the configuration of an electronic document management system, product lifecycle management system, database or other such electronic file management software system
• Knowledge and experience in all areas of electronic document and metadata management, including identification, creation, use, retrieval, access, and retention; in a regulated engineering or highly technical environment
• Exceptional oral and written English communication skills
• Proven ability to work independently and in a team environment, in technical, engineering, and information technology groups
• Excellent customer service and training skills with an innate desire to achieve results
• Exceptional proficiency in Microsoft Office Suite, particularly Microsoft Word, including creation of easy-to-use forms and templates in Microsoft Word.
• Exceptional proficiency in Adobe Acrobat software, including creation, editing, and manipulation of advanced, bookmarked, hyperlinked, and text-searchable PDF files.
• Use of an ERP system for Engineering and Document Control
• Knowledge of basic quality systems requirements
• Ability to utilize Atlassian productivity tools (Jira, Confluence)

Additional preferred experience and/or qualifications:

• Excellent analytical, interpretive and problem-solving skills
• High degree of trust and integrity with the ability to communicate openly and respectfully, demonstrating a strong desire to foster teamwork
• NQA-1 and/or ISO-9001 regulatory experience
• Strong organizational and time management skills, including setting priorities and out-of-the-box thinking
• Proven ability to work independently and in a team environment, in technical, engineering, and information technology groups
• Perform activities such as typing, standing, or sitting for extended periods of time
• #LI-Remote