Full-Time

Parts Counter Specialist

Posted on 4/18/2024

ASCO Equipment

ASCO Equipment

201-500 employees

Sells, rents, services construction and agricultural equipment

Food & Agriculture
Industrial & Manufacturing
Real Estate

Mid

Texas, USA

Required Skills
Communications
Customer Service
Requirements
  • 2+ years of experience as a parts specialist is preferred
  • Ability to work in a fast-paced/high-volume dealership
  • Detail-oriented, time management, and teamwork skills
  • Excellent customer service and communication skills
  • Proficient computer skills, and experience with G-Suite & other parts programs
  • Personal dedication to work safety and accountability
Responsibilities
  • Provide superior customer service with warm greetings and eagerness to help
  • Ask questions to accurately identify machine make/model/serial numbers
  • Investigate part needs and determine additional parts needed
  • Fulfill parts orders with in-stock inventory & place orders as needed
  • Accurately match orders with packing slips
  • Collect customer payment information/POs and call on past due accounts
  • Utilize resources (online manuals, microfiche) to identify parts needed
  • Maintain accurate parts inventory

ASCO Equipment specializes in sales, rentals, and services for construction, agricultural, and material handling equipment, representing various well-known brands. They offer a full line rental department and have a parts department with a large inventory and knowledgeable staff, committed to maximizing equipment uptime.

Company Stage

N/A

Total Funding

N/A

Headquarters

Lubbock, Texas

Founded

1960

Growth & Insights
Headcount

6 month growth

4%

1 year growth

13%

2 year growth

18%