People Systems & Analytics Lead

About Us

Chess.com is one of the largest gaming sites in the world and the #1 platform for playing, learning, and enjoying chess.

We are a team of 600+ fully remote people in 60+ countries working hard to serve the global chess community. We are here to support 200M+ chess players worldwide with the best possible product, content, and tools to serve the community!

We are a tech company. A gaming company. A content company. And we do it all with passion and commitment to the game. Above all we prize our mission-driven, flat, life-celebrating, no-corporate culture, and we look forward to meeting you and learning more about what you can bring to the team.

About You

You’re a builder and a tinkerer, and you love helping to make things run smoothly behind the scenes. You have a sharp eye for simplifying the complex and finding ways to automate the boring stuff. You’re deeply experienced working with People/HR systems (like Rippling) and keeping data tidy, secure, and accurate while helping others understand what the data is actually saying. You’ll help to shape and evolve the systems and processes that support our team member lifecycle, making them smarter, smoother, and scalable.

What you'll do

• Manage our HRIS system (Rippling) by providing functional and technical expertise, including major system configurations, business process enhancements, troubleshooting complex issues, employing improvements, and ensuring overall data quality and integrity.
• Serve as a functional expert on reporting, including dashboard creation, data analysis, and assisting stakeholders with metrics. Comfortable with composite, matrix and trending reports, with the ability to create/modify calculated fields and business intelligence reports.
• Oversee data security and compliance across our People systems by conducting regular audits, being vigilant about security and access.
• Develop, test, and launch workflow automations to reduce administrative burden and improve the flow of data to relevant stakeholders.
• Design and optimize the systems and workflows for our employee lifecycle, ensuring a smooth and intuitive experience for all team members.
• Drive the development of scalable solutions for key People processes, including annual reviews and compensation adjustments.
• Improve data hygiene and systems workflows (e.g. onboarding/offboarding automation).
• Provide technical support, troubleshooting, and guidance for system issues and integration errors.
• Partner with Finance and Accounting to align data systems, ensuring consistency of information across headcount planning, payroll, and other people-related data.
• Maintain knowledge of trends and developments in data management, security, and HR technology.
• Partner to contribute to and influence broader IT support as company needs evolve. 
• Perform other duties as assigned; we’re a lean, flexible team, and you’ll adapt as needed to keep the broader People Team moving forward seamlessly.

Preferred Skills

• Demonstrated experience in an HRIS or People Analytics role, preferably with software or gaming start-ups.
• Functional and technical expertise in managing an HRIS system (specifically Rippling).
• Expertise in managing overall data quality and integrity .
• Functional expertise in reporting, including dashboard creation, data analyses, and assisting stakeholders with metrics (comfortable with composite, matrix, trending reports, calculated fields, and business intelligence reports).
• Experience overseeing data security and compliance across People systems, including leading regular audits. 
• Ability to provide technical support, troubleshooting, and guidance for system issues and integration errors.
• Maintenance of knowledge of trends and developments in data management, security, and HR technology.
• Skilled in developing, testing, and launching workflow automations. 
• Experience with cloud-based tools including Google Workspace, Slack, Notion.
• Experience administering corporate IT systems (provisioning, deprovisioning, integration).
• Organized, detail-oriented, and a strong communicator.

About the Opportunity

• This is a full-time opportunity.
• We are 100% remote (work from anywhere!).
• This role is open to candidates who can work in US/CA.

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You can learn more about us here:

• https://www.chess.com/article/view/how-chess-com-virtual-team-works-together
• https://www.chess.com/about

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