Complex Group Sales Manager

We are seeking a dynamic and results-driven Group Sales Manager to join our Grenada Sales Team. This role will support these properties:

• Six Senses La Sagesse, Grenada
• InterContinental Grenada (opening in 2026)

Location – Remote: **Candidate must reside within the US East Coast near a major airport

The Group Sales Manager will be responsible for driving group room night and event revenue across this portfolio, with a strong focus on the corporate incentive travel market. The ideal candidate will excel at developing and maintaining a robust client base through strategic prospecting, relationship building, and proactive sales efforts across the MW and West U.S. markets and select vertical accounts. 

Your day to day

• Targets group accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.

•  Proactively identifies, qualifies, and solicits new business to achieve personal and hotel revenue goals. 

•  Builds and strengthens relationships with existing and new customers to include but not limited to sales calls, entertainment, FAM trips, roadshows/tradeshows.

• Handles incoming calls for group requests within established guidelines

• Active solicitation in the re-booking of established customers

• Regularly scheduled sales/service contacts by telephone or correspondence with assigned accounts

• Active participation in industry and civic organizations representing opportunities for business

• Arranging and conducting key on-property site inspections with clients, including entertaining to showcase the resorts.

• Closes the best opportunities for the hotel based on market conditions and hotel needs.

• Understands the overall market in which they sell - competitors’ strengths and weaknesses, economic trends, supply and demand, airlift, etc.

Communication to customers, prospects, and in-house departments through:

• Prompt response to all inquiries or correspondence from customers and prospects

• Preparation and submission of reports as may be required by the Director of Group Sales and/or Director of Sales & Marketing. 

• Close interaction with other resort departments in arranging accommodations, services, and special events for our booked business

• Maintenance of adequate and current files on assigned accounts

• Accurately forecasts group sleeping rooms and event revenue (catering and audio-visual) for his/her groups prior to the turnover and continues to be a part for this process after the turnover.

• Participation in sales department meetings

Accountability

• Meets and exceeds individual revenue goals. Effectively manages customer budgets to maximize revenue and meet customer needs and identify opportunities to up-sell products and services throughout the sales process. 

• Builds the department top line revenue by adhering to sales strategy guidelines set forth by the Director of Sales & Marketing and Director of Group Sales. Identifies revenue opportunities for the hotel based on the event profile.

• Entertainment and travel required. 

What we need from you:

• College Degree 

• Tertiary qualifications relevant to Marketing or Sales would be an advantage

• Minimum 5 years experience in Resort sales representing four and five diamond/star properties  

• Track record of achieving sales targets.

• Well-established client database in the designated market.

• Experience selling Caribbean destinations 

• Experience exemplifies high-level, professional interaction delivering results consistent with maximizing revenue for all resort operations.

Technical Skills

• Competent Word, Excel, PowerPoint and software packages

• High proficiency in English language oral and written skills.

• Technologically knowledgeable and able to apply this to communication/sell on a competitive basis against four and five diamond/star competitive-set properties.

Soft Skills

• Solid communicator with the capability to work well in a team environment that supports overall office success.

• Experience shows a high level of professional integrity in all external and internal interaction and correspondence. 

• Able to help set and accomplish goals that meet/exceed expectations.

• Able to work in a fast paced environment with high volume of clients.  Time management and multi-tasking a must.

The statements in this job description are intended to describe the essential nature and level of work being performed.  They are not intended to be ALL responsibilities or qualifications of the job.

What We Offer

At IHG, we recognize that our leaders are the heartbeat of our hotel’s legacy. That’s why we offer a robust benefits and compensation package tailored to high-impact professionals:

• The hourly range for this role is $30.00 -40.00. + Bonus Eligibility
• Medical, dental, vision, life, and disability insurance
• Matching 401(k) retirement plan
• Generous paid vacation, holidays, and wellness days
• Global hotel discounts with IHG Employee Room Benefit Program
• Most importantly — Room to Lead with Purpose and Grow with Passion

Our Promise of True Hospitality

At IHG, we’re guided by our promise of True Hospitality for Good—for our guests, our colleagues, our communities, and the planet. You’ll thrive here if you:

• Show We Care – You listen, respond, and act with genuine empathy.
• Aim Higher – You challenge the status quo and embrace strategic risk.
• Celebrate Difference – You value diverse perspectives and inclusive leadership.
• Do the Right Thing – You lead with integrity and humility.
• Work Better Together – You collaborate across departments, cultures, and disciplines.

IHG is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive environment for all—because hospitality begins with humanity.

Apply now and be part of the story that defines global luxury.

Hiring Salary: USD 30.00 - 40.00