Full-Time
Business Analyst
TEHORA
Technology project consulting
No salary listed
Remote in Canada
Remote
Remote work is available in Canada; the work location may also be at a client site depending on the mandate.
Bachelor's, Certification
 Business & Strategy (1) |
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- A bachelor's degree in computer science, administration with an information technology option, or another appropriate university program, plus five years of experience relevant to the position; alternatively, a college diploma in a pre-university program and a 30-credit certificate in business administration or another appropriate university program, plus seven years of relevant experience.
- Very good spoken and written French.
- Good spoken and written English.
- Good knowledge of enterprise resource planning and customer relationship management software.
- Knowledge of Microsoft Office.
- Customer service aptitude.
- Written and oral communication skills.
- Analysis and problem-solving ability.
- Ability to manage priorities.
- Ability to work in a team.
- Proactivity and autonomy.
- Analyze and evaluate needs, diagnose problems or situations across clients' business domains, and establish documented recommendations.
- Write and evaluate requirements for delivery within the information technology project portfolio.
- Conduct impact or feasibility studies for preliminary projects and change requests.
- Write functional analysis and business analysis documents.
- Document business processes for automation, including existing and target processes.
- Coordinate assigned projects using the organization's project management templates, including the project charter, progress reports, and plan.
- Train internal clients on new features and systems.
- Respond to development or correction requests of medium complexity from clients.
- Guide development teams in their analyses and serve as the project team's functional reference.
- Configure the systems under responsibility.
- Guide solution testing with internal clients and lead migration and post-implementation phases with project teams.
- Support change management with business units.
- Improve and optimize processes and application documentation for internal clients.
- Perform other related tasks as needed.
- Knowledge of Ungerboeck, Microsoft SharePoint, and Microsoft SQL.
- Knowledge of Visio.
- Knowledge of a project management methodology such as the Project Management Body of Knowledge.
- Knowledge of Lean Six Sigma.
TEHORA is a Canadian professional services firm focused on technology and project delivery. The company provides information technology, project management, engineering support, business analysis, and specialist consulting for client initiatives. It serves public organizations, businesses, technology teams, project leaders, and infrastructure stakeholders. Its operating model centers on consultants assigned to client programs and supported by recruiting, delivery management, quality processes, and corporate operations. Teams work across project management, software, infrastructure, analysis, engineering, recruiting, and client service. Teams support coordinated daily delivery.
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