Job Description

Come join the People Solutions team as the Director, Global Leader Support. In this role, you will lead a global team located in multiple countries focused on compliance, execution of people programs and building leader capability in foundational management practices through real-time coaching and specialized training. This role works in partnership with our business clients, Legal, Business & People Partners, People Operations and COE teams to understand capability gaps, design people-focused solutions and to deliver at scale.

Responsibilities:

• Deliver a global leader support model to support cyclical volume leader coaching/support for the following inquiries: attendance, performance, solution delivery, business cases for workforce reductions, leaves and accommodations, employee civility, listening support, etc.
• Develop a consistent framework for coaching, record keeping and tracking and strengthen team members skillsets to ensure high-quality leader coaching and support of inquiries
• Partner with COEs to proactively implement programs, focusing on upskilling leaders prior to program launches and providing in the moment, real-time coaching on managing employees
• Partner with internal stakeholders (Legal, Ethics & Compliance, Security & EHS) on a robust compliance strategy that ensures people leaders are provided statutory training on a regular cadence
• Ensure compliance of local labor laws, policy updates in partnership with Employee Relations and successful support of internal and external audits
• Using data, develop insights and themes to determine leader development needs and success metrics for regular updates to executive leaders and implementation of proactive measures
• Collaborate with the People Solutions ecosystem on broader organizational initiatives and ad hoc initiatives

Qualifications

• 10+ years of progressive experience in a role focused on leader coaching and support, technology and manufacturing experience preferred
• Experience leading a global team and working across multiple regions and cultures
• Experience working with internal stakeholders and leaders to identify and prioritize learning needs focused on building people leader capability  
• Ability to design, build and deliver scaled programs, including in-person experiences, virtual learning, diagnostics, coaching and community building for a global population
• Experience as a facilitator, learning designer, and content creator
• Demonstrated leadership and decision making to foster a culture of trust, respect and inclusion
• Ability to navigate through ambiguity and manage multiple initiatives