• Help us work smarter as we scale and streamline the way we deliver our data solutions and cutting-edge technology to clients

• Partner with solutions engineering, product, and delivery teams to bring technical solutions to life for our customers and keep them coming back for more 

• Drive decision-making and alignment across a wide range of teams to move project deliverables forward and remove barriers to success 

• Support our customers as they implement novel solutions in their unique environments

• Connect dots internally and use feedback to improve processes across the organization - or create new ones entirely 

• Own the post-sale implementation of technical solutions to ensure the high quality of HealthVerity products

• Build strong working relationships with clients as their primary technical resource throughout the delivery process

• Provide guidance and expertise to clients as they make internal decisions regarding their technology stack and configuration for the use of HealthVerity products

• Expertly navigate changing requirements (a.k.a. “scope creep”) and set appropriate expectations with customers

• Work with product and engineering teams to meet deadlines for the delivery of new products, features, and/or functionality 

• Drive decision-making and alignment across the account team, engineering, product, implementation, and data delivery teams to move client deliverables across the finish line 

• Communicate client escalations and technical program updates to all relevant internal and external parties during the project lifecycle

• Manage quality assurance and user acceptance testing of solutions

• Provide high-touch support immediately following implementation while orchestrating a seamless transition to long-term account management

• Build process and infrastructure to reduce time to implementation and revenue recognition

• Lead internal initiatives to develop or improve documentation and account transitions between client-facing teams

• A creative problem solver who loves to work with clients and bring technology to life 

• Able to seamlessly adjust your communication style for internal and external audiences at all levels of the organization and with varying levels of technical expertise 

• Extremely organized with an appreciation for process and documentation 

• Detail-oriented and can balance multiple projects and deliverables concurrently  

• A passion for helping clients develop technical solutions to address some of the biggest challenges in healthcare data

• A team player who thrives in a kind and collaborative environment

• A lifelong learner eager to grow in your career

• Comfortable with ambiguity and resourceful in navigating uncharted territory

Base salary for the role is commensurate with experience and can range between $110,000 - 160,000 + annual bonus opportunity.

All HealthVerity team members must be vaccinated against COVID-19 unless granted an exemption based on religious or medical reasons. Determinations for exemptions are evaluated on an individualized basis and are role-dependent.

At HealthVerity we are actively solving some of the greatest challenges in healthcare through innovative technology and data solutions. Our customers and partners including pharmaceutical manufacturers, payers and government organizations look to HealthVerity to partner on their  most complicated use cases, leveraging our transformative technologies and real-world data infrastructure. The HealthVerity IPGE platform, based on the foundational elements of Identity, Privacy, Governance and Exchange, enables the discovery of RWD across the broadest healthcare data ecosystem, the building of more complete and accurate patient journeys and the ability to power best-in-class analytics and applications with flexibility and ease. To learn more about the HealthVerity IPGE platform, visit www.healthverity.com.

We are making a difference – Our technology is at the forefront of some of the biggest healthcare challenges in the world. 

We are one team – Our people define our culture and always will. We take time out to celebrate each other at the end of every week through company-wide shout outs, and acknowledge the value that each of us adds towards our greater mission. Come share all you have to offer.

We are learners – Every team member is continually learning, no matter if we’ve been in a role for one year or much longer. We are committed to learning and implementing what is best for our clients, partners, and each other.

• Compensation: competitive base salary & annual bonus opportunity (for non-commissioned roles)

• Benefits: comprehensive benefits with coverage on Day 1, medical, dental, vision, 401k, stock options

• Flexible location: our HQ is in Philadelphia with 50% of the team distributed across 25+ states

• Generous PTO: Take time off as needed, targeted at 4 weeks per year, including vacation, personal and sick time, plus paid maternity and paternity leave.

• Comprehensive and individualized onboarding: mentorship program, departmental talks, and a library of resources are available beginning day 1 for each new team member to minimize the stress of starting a new job

• Professional development: biweekly 1:1s, hands-on leadership that is goal-and growth-oriented for each team member, and an annual budget to support professional development pursuits

HealthVerity is an equal opportunity employer devoted to inclusion in the workplace. We believe incorporating different ideas, perspectives and backgrounds make us stronger and encourages an environment where ageism, racism, sexism, ableism, homophobia, transphobia or any other form of discrimination are not tolerated. At HealthVerity, we’re working towards an innovative and connected future for healthcare data and believe the future is better together. We can only do that if everyone has a seat at the table. Read our Equity Inclusion and Diversity Statement.

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]

Remote opportunities are not available in all areas and require team members to work from a fixed location due to tax and labor law implications - specific questions about remote positions can be discussed during the interview process with your recruiter.