Job Description

We’re looking for an Implementation Integration Specialist to assist with Procore’s financial ERP integrations for some of the top construction accounting solutions. Use your authoritative troubleshooting and customer interaction skills to adapt and navigate challenges when solutions may not be obviously present. If you have a high level of empathy, even when customers are having a bad day—we’d love to hear from you!

This position will report to the Manager, Integration Services and have the opportunity to be based remotely or in our Austin, TX, Willmar, MN, Portland, OR, or Carpinteria, CA offices. We’re looking for someone to join us immediately.

What you’ll do:

• Implement, consult and train customers on how to use Procore’s ERP Integration tool

• Collaborate with product management to identify issues, enhancement and feature requests from customers

• Develop training content, contribute to knowledge base articles, FAQs and other documents concerning Procore’s accounting integrations

• Be a resource for Sales, Marketing, and Customer Success teams for questions related to accounting integrations and construction accounting practices

What we’re looking for:

• 2 + years in a customer-facing role 

• Familiar with the phases of the construction lifecycle including accounting practices and project management

• Experience configuring permissions and services on Windows servers

• Knowledge of accounting packages such as Sage 300 CRE, Quickbooks, Viewpoint Spectrum, Viewpoint Vista, Sage 100 Contractor is desirable

Qualifications