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Partner Engagement Desk Specialist
Hybrid, Latam, Spanish Speaking
Confirmed live in the last 24 hours
Locations
Clearwater, FL, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Management
Marketing
Sales
Salesforce
Word/Pages/Docs
Requirements
  • Bachelor's Degree a plus
  • Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
  • Experience with Gmail and Google Docs
  • Experience with MS Office
  • Excellent verbal and written communications
  • Good computer skills
  • Friendly phone voice
  • “Pleasantly persistent” as it can take multiple tries to reach a prospect
  • Ability to leave an engaging message and sound interested
  • Must be highly organized and results-oriented
  • Fluent in Spanish
Responsibilities
  • Identify and qualify prospective partners who are a good fit for KnowBe4's global partner program
  • Educate prospective partners on the partner program, requirements, and deliverables
  • Complete the partner discovery detail in Salesforce.com and provide a basic assessment
  • Follow up and recommend the most relevant program per the partner 'type'
  • Develop opportunities for the Channel sales team from prospecting and marketing generated leads
  • Respond, engage, and qualify inbound leads and inquiries
  • Collaborate with sales and marketing team members on strategic sales approach
  • Develop and execute on a strong prospecting plan of attack, including email and call scripts
  • Track all relevant qualification and lead management activity using Salesforce.com
  • Ensure successful follow through of sales cycle by maintaining accurate activity and lead qualification information in Salesforce.com
  • Provide in depth information to the Channel Account Managers to enable the most qualified and productive demos
  • Follow policy and procedure regarding following up on leads
  • Pass qualified partners to the Channel Account Management team
  • Reignite existing KnowBe4 partners that are not currently transacting to renew interest
  • Pass reignited partners that are invested in generating new business to Channel Account Management team
  • Recruit partners to attend partner portal walkthrough webinars
  • Review partner deal registrations to validate deals that can be registered and approved to move forward
  • Manage deal registration status reports to focus on supporting channel sales with best practices to close deals
  • Manage the channel sales inbox to route purchase orders to the sales team
  • Manage the partner SKU pricing list and work with partners directly to provide updated SKUs as needed
  • Work with Technical Alliance partners on active pipeline to facilitate Net New sales coming through these partners
KnowBe4

501-1,000 employees

Security platform for security awareness
Company Overview
KnowBe4 enables your employees to make smarter security decisions, every day.
Benefits
  • Financial Security - 3.5% 401k Matching, Company-wide Monthly Bonuses Up To $2,000 A Month, Employee Referral Bonuses, Employee Stock Purchase Program
  • Health and Wellness - Fully Paid Medical Insurance, Vision And Dental Plans, FSA (Flexible Spending Account), Free Gym Benefits Through Classpass, Virtual Yoga Classes, Free Fresh Fruit Delivered Weekly
  • Vacation, Time Off and Leave - Open Paid Time Off, National Holidays, Fully Paid Military Leave
  • Continuing Education - Tuition Reimbursement Up To $5,250 A Year, Certification Completion Bonuses Up To $10,000 A Year
  • Remote Work Options
  • Supporting Families - 8-weeks Fully Paid Parental And Adoption Leave, Breast Milk Shipping For Traveling Parents, Adoption Assistance, Fertility Assistance, Knowster Parents Employee Resource Group
  • On-site Life Coach
Company Values
  • Radical Transparency
  • Extreme Ownership
  • Culture of Celebration
  • Diversity & Inclusion
  • Global Exposure