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Partner Engagement Desk Specialist
Hybrid, Latam, Spanish Speaking
Confirmed live in the last 24 hours
Clearwater, FL, USA
Experience Level
Desired Skills
  • Bachelor's Degree a plus
  • Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
  • Experience with Gmail and Google Docs
  • Experience with MS Office
  • Excellent verbal and written communications
  • Good computer skills
  • Friendly phone voice
  • “Pleasantly persistent” as it can take multiple tries to reach a prospect
  • Ability to leave an engaging message and sound interested
  • Must be highly organized and results-oriented
  • Fluent in Spanish
  • Identify and qualify prospective partners who are a good fit for KnowBe4's global partner program
  • Educate prospective partners on the partner program, requirements, and deliverables
  • Complete the partner discovery detail in Salesforce.com and provide a basic assessment
  • Follow up and recommend the most relevant program per the partner 'type'
  • Develop opportunities for the Channel sales team from prospecting and marketing generated leads
  • Respond, engage, and qualify inbound leads and inquiries
  • Collaborate with sales and marketing team members on strategic sales approach
  • Develop and execute on a strong prospecting plan of attack, including email and call scripts
  • Track all relevant qualification and lead management activity using Salesforce.com
  • Ensure successful follow through of sales cycle by maintaining accurate activity and lead qualification information in Salesforce.com
  • Provide in depth information to the Channel Account Managers to enable the most qualified and productive demos
  • Follow policy and procedure regarding following up on leads
  • Pass qualified partners to the Channel Account Management team
  • Reignite existing KnowBe4 partners that are not currently transacting to renew interest
  • Pass reignited partners that are invested in generating new business to Channel Account Management team
  • Recruit partners to attend partner portal walkthrough webinars
  • Review partner deal registrations to validate deals that can be registered and approved to move forward
  • Manage deal registration status reports to focus on supporting channel sales with best practices to close deals
  • Manage the channel sales inbox to route purchase orders to the sales team
  • Manage the partner SKU pricing list and work with partners directly to provide updated SKUs as needed
  • Work with Technical Alliance partners on active pipeline to facilitate Net New sales coming through these partners

501-1,000 employees

Security platform for security awareness
Company Overview
KnowBe4 enables your employees to make smarter security decisions, every day.
  • Financial Security - 3.5% 401k Matching, Company-wide Monthly Bonuses Up To $2,000 A Month, Employee Referral Bonuses, Employee Stock Purchase Program
  • Health and Wellness - Fully Paid Medical Insurance, Vision And Dental Plans, FSA (Flexible Spending Account), Free Gym Benefits Through Classpass, Virtual Yoga Classes, Free Fresh Fruit Delivered Weekly
  • Vacation, Time Off and Leave - Open Paid Time Off, National Holidays, Fully Paid Military Leave
  • Continuing Education - Tuition Reimbursement Up To $5,250 A Year, Certification Completion Bonuses Up To $10,000 A Year
  • Remote Work Options
  • Supporting Families - 8-weeks Fully Paid Parental And Adoption Leave, Breast Milk Shipping For Traveling Parents, Adoption Assistance, Fertility Assistance, Knowster Parents Employee Resource Group
  • On-site Life Coach
Company Values
  • Radical Transparency
  • Extreme Ownership
  • Culture of Celebration
  • Diversity & Inclusion
  • Global Exposure