Meetings & Events Coordinator

A fantastic opportunity for a Meetings & Events Coordinator to join us at Kimpton Clocktower, an IHG hotel. From the largest hotel ballroom in Northwest England to the oak-panelled Directors’ room and Boardrooms, our 17 meeting spaces all have interesting stories to share.

You will earn £27,911.00 salary, plus a 10% half-yearly bonus of annual base salary.

You can check out our instagram page to have a look at  @kimptonclocktower!

Kimpton Clocktower is all about providing a contemporary luxury hotel experience whilst building heartfelt human connections with guests and colleagues – we call it Stay Human. What more could you ask? It’s not just the humans who feel this, we extend this to all our furry friends, because our heartfelt connection does not end with humans! 

Our Meetings & Events Coordinator enjoy a range of benefits including:

• Becoming part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies - which means global opportunities!
• Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice
• Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• Meals whilst on duty
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
• We provide every colleague company sick pay and life insurance
• Amazing discounts for our hotels and restaurants around the world
• Discounts from over 15,000 stores – all the way from retail to cinema
• Don’t forget, bring your friends and take part in our generous ‘Refer a Friend’ programme!

We’re looking for a passionate and detail-oriented Meetings & Events Coordinator to join our Events & Reservations team. In this role, you’ll be responsible for converting and maximising hotel and event enquiries, ensuring a seamless experience for our clients from initial contact to event execution.

You’ll build strong relationships with clients through regular communication, actively seek feedback and sales leads, and manage bookings using our in-house system — including creating confirmations and detailed function sheets.

If you have experience in Reservations, Groups, or Meetings & Events in a hotel or destination venue in a similar role or Event management — this could be the perfect next step in your career.

To succeed as a Meetings & Events Coordinator, you will:

• Manage and convert enquiries to maximise sales, occupancy, and revenue — including up-selling food & beverage and other hotel services.
• Accurately input all enquiries into our Sales and Catering system and maintain up-to-date records.
• Compile and distribute detailed function sheets, and collaborate with the Operations Team to ensure smooth event delivery.
• Liaise with clients to gather accurate event details and identify how the hotel can best meet their needs.
• Deliver exceptional service to all guests and clients, whether in person or over the phone, ensuring every interaction reflects our commitment to excellence.
• Respond to all Meetings & Events enquiries in line with company standards.
• Contribute to team goals and departmental targets through proactive collaboration and a positive, solutions-focused approach.

At Kimpton, our shared mission is to make lives better through heartfelt human connections. This emotional investment drives all that we do, and it’s why you’ll love the work, too. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create ridiculously personal experiences for each other and our guests!

Working at Kimpton is not just about working and it’s certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion.

Our passion is YOU…come as you are!

Here, you will have space to:

• Be yourself - bringing the real you to work, with your unique personality we want you to be who you are!
• Lead yourself – we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right!
• Make it count – you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day!

If you are someone who likes to march to the beat of their own drum and wants to join a company which encourages authentic individuality, apply today to join us as a Meetings & Events Coordinator!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.