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Strategy and Operations Manager
Posted on 9/9/2022
San Francisco, CA, USA • Remote
Experience Level
Desired Skills
Customer Service
  • 6+ years of sales strategy & operations or equivalent operational experience, with a focus in Pre-Sales or Sales Engineering (MBA, investment banking, strategy consulting, FP&A, business operations, Enterprise/Mid-Market SaaS experience a plus)
  • Ability to build and lead a global team of analytical and operational professionals to grow in their careers, while driving exceptional output across multiple projects and stakeholders simultaneously
  • Experience leading the annual strategic planning process, and managing a large expense budget envelope
  • Strategic thinker and driver. Strong analytical skills and business acumen. Ability and passion to analyze, set priorities, and solve complex business problems
  • Propensity to synthesize complex concepts and data and present clear information to executives, cross-functional teams, and internal customers
  • Process expert: Ability to envision E2E process change to solve business needs, drive alignment, document requirements, drive execution in partnership with IT, perform UAT, enable business stakeholders at scale and report on progress
  • Strong analytical and quantitative skills, from curating data (SQL) to visualizations in presentations and dashboards. Able to move processes forward from analysis to day to day recommendations, including operationalizing those solutions
  • Results-driven self-starter with the ability to multitask. Strong initiative and ability to work in a self-directed environment with a "can do" attitude and growth mindset
  • Detail-oriented with a knack for organization and process improvement. Comfortable working in a fast-paced environment while dealing with ambiguity
  • Exceptional interpersonal and influence skills. Experience driving cross-functional projects end-to-end. Ability to negotiate priorities across organizations at all levels, and drive alignment with Exec Staff
  • A penchant for customer service, patience, and resourcefulness
  • Serve as a trusted business partner to the Field Engineering Leadership by defining, tracking, and implementing business objectives, initiatives, strategies, tactics, and processes that scale
  • Develop and implement strategies with our business partners and help to stitch them across the entire GTM organization (Marketing, Sales, CS, and Partners)
  • Drive the annual GTM planning process (FY and long-range modeling, investment ROI analysis, HC planning, quota and capacity setting, territory planning and carve)
  • Utilize data to help our business partners identify where to invest resources to extract growth opportunities efficiently
  • Lead executive analyses, presentations, strategies, and deliverables (e.g., board materials, QBR)
  • Provide visibility and performance tracking to the business (health of business reviews, rep. efficiency and productivity KPIs, dashboards)
  • Help to build, maintain, and improve our data and reporting foundation
  • Drive operational efficiency by automating and improving processes, tools, and dashboards that scale
  • Support special business projects. Structure business problems, evaluate options, implement actionable recommendations, and track success

1,001-5,000 employees

Unified, open platform for enterprise data
Company Overview
Databricks is on a mission to simplify and democratize data and AI, helping data teams solve the world’s toughest problems. As the world’s first and only lakehouse platform in the cloud, Databricks combines the best of data warehouses and data lakes to offer an open and unified platform for data and AI.
  • Extended health care including dental and vision
  • Life/AD&D and disability coverage
  • Equity awards
  • Flexible Vacation
  • Gym reimbursement
  • Annual personal development fund
  • Work headphones reimbursement
  • Employee Assistance Program (EAP)
  • Business travel accident insurance
  • Paid Parental Leave