As a Recruiting Coordinator, you’ll play an integral role in scaling our company and hiring best-in-class talent. Our team’s mission is to provide the best possible candidate experience in the recruitment process. Often times, a Recruiting Coordinator is the first person a candidate meets from the team. As such, you’ll have the ability to make a great first impression on candidates and be a brand ambassador of Yext! This is a great opportunity to join a global and dedicated Recruiting Operations team and grow your career in People Operations

Who You Are

• You’re positive, friendly, and you enjoy building rapport with candidates, Recruiters, and hiring teams alike.
• Your attention to detail is unmatched and you’re extremely organized, which allows you to juggle several tasks at once without compromising quality.
• You understand how to prioritize and and are able to problem-solve in real-time while remaining calm under pressure.
• You love to identify issues and improve processes that will scale -- and you’re not afraid to share your ideas cross-functionally in order to "get stuff done."
• You’re a team player and understand the importance of working collaboratively to reach team and company goals.
• You’re able to navigate through change easily and have a no-limits attitude.

What You’ll Do

• Support the Recruiting team with all aspects of the recruiting life cycle
• Own the scheduling of phone, video, and onsite interviews
• Collaborate with Recruiters, Hiring Managers, and interviewers across the company to run an organized and efficient interview process
• Proactively communicate with Recruiters and candidates and provide scheduling updates and/or delays
• Troubleshoot last-minute interview cancellations and reschedules with poise
• Coordinate and facilitate batch interview days
• Host candidates onsite and ensure we’re providing the best possible candidate experience at all times
• Be an expert in Greenhouse, our Applicant Tracking System, and adhere to internal processes in order to maintain data cleanliness
• Coordinate travel and lodging for candidates interviewing in any of our domestic offices
• Reconcile monthly bank statements and work with travel agents and hotel contacts to mitigate discrepancies
• Review and approve all candidate expense reports per our T&E guidelines
• Manage all requests through Zendesk, our ticket management system, and adhere to agreed upon team SLAs
• Escalate roadblocks and/or issues to your manager
• Participate in adhoc recruiting projects to help scale the function

What You Have

• Experience in an administrative and/or coordination role; preferably client-facing
• Experience with Google Suite (Calendar, Mail, Sheets, Docs, Slides, etc.)
• Proven ability to take initiative and build strong, productive relationships
• Proven ability to contribute in a fast-paced environment with the ability to prioritize tasks and manage time efficiently
• Self-directed, detail-oriented problem solver with a desire to contribute to the organization’s reputation and success
• Interested in a career in People Operations (Recruiting, Sourcing, Recruiting Operations, HR, etc.)
• Excellent verbal and written communication skills; can effectively communicate across various audiences, including senior leadership and executives

Bonus Points

• Experience with Applicant Tracking Systems (Greenhouse a plus!)
• Familiarity with Zendesk or Jira
• Understanding of Concur

#LI-JS2