Full-Time

Quality Assurance Administrator

Posted on 4/1/2025

Wells Fargo

Wells Fargo

10,001+ employees

Provides banking, mortgage, and investment services

No salary listed

Junior, Mid

Hyderabad, Telangana, India

Category
QA & Testing
Quality Assurance
Required Skills
Customer Service
Requirements
  • 2+ years of Quality Assurance, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Responsibilities
  • Monitor and evaluate the quality of inbound or outbound customer calls
  • Document quality issues and performance measures for management review
  • Oversee a group of service monitors
  • Provide information and assists in the feedback and formal education process of other staff
  • Work closely with both internal and external customers to meet their service needs
  • Act as a subject matter expertise
  • Provide information and assist in the feedback and education to staff

Wells Fargo offers a variety of financial services, including banking, mortgages, investing, and credit solutions for individuals, small businesses, and commercial clients. The company operates mainly in the United States and serves millions of customers through its branches, ATMs, and online platforms. Its products include checking and savings accounts, personal and business loans, credit cards, and investment advisory services. Revenue is generated from interest on loans, fees for banking services, and commissions from investment products. What sets Wells Fargo apart from its competitors is its extensive network and commitment to simplifying financial management for its clients, with a focus on security and customer success.

Company Size

10,001+

Company Stage

IPO

Headquarters

San Francisco, California

Founded

1851

Simplify Jobs

Simplify's Take

What believers are saying

  • Investment in virtual commercial cards aligns with the trend of digital payment solutions.
  • Participation in accelerator programs drives innovation and access to new technologies.
  • The strategic review could streamline operations and focus on profitable segments.

What critics are saying

  • Increased competition in digital payment solutions from established fintech companies.
  • Potential market volatility and regulatory scrutiny in cryptocurrency investments.
  • Strategic uncertainty from selling the private-label credit card and POS financing unit.

What makes Wells Fargo unique

  • Wells Fargo offers a comprehensive range of financial services and products.
  • The company has a strong focus on digital banking and innovation.
  • Wells Fargo supports underserved small businesses through initiatives like the Open for Business Fund.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

401(k) Retirement Plan

Paid Vacation

Paid Sick Leave

Parental Leave

Disability Insurance

Life Insurance

Tuition Reimbursement

Commuter Benefits

Adoption Assistance

Company News

Segro
Apr 19th, 2025
SEGRO announces new €1.6 billion 5-year revolving credit facility | SEGRO

SEGRO announces that it has signed a new €1.6 billion Revolving Credit Facility (RCF) with its syndicate of eight relationship banks.

CentralCharts
Apr 8th, 2025
Neogen® Announces Refinancing of Term Loan and Revolving Credit Facility

Neogen ® Corporation (NASDAQ: NEOG), an innovative leader in food safety solutions, announced today the successful refinancing of the remaining $550 million

Business Wire
Feb 25th, 2025
Corpay® Upsizes Credit Facility by $750 million

Corpay, Inc. (NYSE: CPAY), a global S&P 500 corporate payments company today announced that it successfully closed on an amendment to its Term Loa

Stock Titan
Feb 19th, 2025
How Sila Realty's New $600M Credit Deal Signals Major Growth Ambitions

Enhanced facility extends maturity to 2029, offers flexible borrowing options, and includes $1.5B accordion feature, strengthening financial position

Business Wire
Feb 6th, 2025
VICI Properties Inc. Announces New $2.5 Billion Unsecured Credit Facility

VICI Properties Inc. (NYSE: VICI) (“VICI Properties” or the “Company”), today announced the effectiveness of its new $2.5 billion multicurrency unsecu

INACTIVE