Full-Time

Social Work Program Lead

Posted on 3/25/2026

Beth Israel Lahey Health

Beth Israel Lahey Health

10,001+ employees

Integrated health system delivering care, education

Compensation Overview

$100.3k - $122.2k/yr

Dorchester, Boston, MA, USA

In Person

Category
Medical, Clinical & Veterinary (2)
,
Required Skills
Word/Pages/Docs
Excel/Numbers/Sheets
PowerPoint/Keynote/Slides
Requirements
  • Master's degree required in Social Work
  • License required: Lic Indep Clinical Social Work
  • 5-8 years related work experience required and 0-1 years supervisory/management experience required
  • Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access
  • Written Communications: Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas
  • Oral Communications: Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others
  • Knowledge: Ability to demonstrate broad and comprehensive knowledge of theories, concepts, practices and policies with the ability to use them in complex and/or unprecedented situations across multiple functional areas
  • Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments
  • Customer Service: Ability to lead operational initiatives to meet or exceed customer service standards and expectations in assigned unit(s) and/or across multiple areas in a timely and respectful manner
  • Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.
  • Physical Nature of the Job: Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus
Responsibilities
  • Provides advanced clinical services and consultation to individuals, families and multidisciplinary providers.
  • Identifies internal and external resources to resolve complex patient/family issues.
  • Provides timely and accurate documentation in patient medical record.
  • Provides leadership in clinical program development and management.
  • Articulates the psychosocial needs of assigned population and develops programs accordingly.
  • Assists in the development of social work standards for practice.
  • Assists in program evaluation and continuous quality improvement.
  • Organizes orientation process and on-boarding of new employees.
  • Assesses employee learning needs and plans appropriate education/development.
  • Teaches seminars, workshops and continuing education courses for multiple disciplines within the Medical Center and in the community.
  • Maintains statistical data as required by hospital and regulatory policy or special departmental needs.
  • Has the authority to direct and support employees daily work activities.
  • Has authority to undertake or recommend the following employment actions: hiring, termination, corrective action and performance reviews.
  • Direct Reports: 4-6 Indirect Reports: None
  • Assists in planning, monitoring and/or managing budget in functional area of department.
Beth Israel Lahey Health

Beth Israel Lahey Health

View

Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

2017

Simplify Jobs

Simplify's Take

What believers are saying

  • 74% of physicians reduce after-hours work, cutting burnout and turnover costs.
  • 82% experience reduced cognitive load, boosting clinical outcomes and satisfaction.
  • Heidi's scale supports 2 million weekly consults in 110 languages globally.

What critics are saying

  • Heidi rollout displaces internal transcription staff, forcing layoffs in 3-6 months.
  • Competitors like Mass General Brigham adopt Heidi, eroding BILH retention in 12 months.
  • OCR scrutiny on AI hallucinations triggers HIPAA fines and tool decommissioning in 12-24 months.

What makes Beth Israel Lahey Health unique

  • BILH rolls out Heidi's ambient AI scribing to 6,000 providers across 14 hospitals.
  • Heidi achieves 89% satisfaction in note quality and 88% accuracy on complex terms.
  • 90% of trial physicians report more eye contact and presence with patients.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Mental Health Support

INACTIVE