INACTIVE
Full-Time
Business Consultant
Continuous product design platform
Data & Analytics
AI & Machine Learning
Financial Services
Consumer Goods
Compensation Overview
$10Annually
Senior, Expert
London, UK
Required Skills
JavaScript
UI/UX Design
Communications
Data Analysis
HTML/CSS
Google Analytics
Requirements
- Fluent in English and German
- Experience serving in a digital analytics oriented role: Product/Customer Experience/Optimization/Experimentation Analyst, Consulting, or Professional Services
- Must be able to analyze digital datasets to draw meaningful conclusions and recommendations. Enjoys solving complex problems without straight forward solutions
- Must have client-facing experience and be comfortable in a training / subject matter expert (SME) capacity
- Experience with eCommerce, web technologies, digital analytics, and best practices for UX/UI. Familiarity with HTML, CSS, and JavaScript is an advantage
- Experience with digital analytics and experimentation solutions such as Adobe Analytics, Google Analytics, Heap, Tealeaf, Optimizely, Maxymiser, or Adobe Target
- Socially capable and able to build relationships with diverse audiences: senior leaders, middle managers, and individual contributors, both technical and non-technical
- Strong time management skills. Must be able to multitask while juggling the needs of multiple clients simultaneously. Able to adapt quickly to changing priorities
- Must be a self-starter, who thrives in fast-paced, ambiguous environments
- Empathetic to client concerns and passionate about empowering customers to improve their digital experiences
- Excellent verbal and written communication skills with exemplary presentation skills. Must be comfortable presenting to large audiences of 50+ individuals
Responsibilities
- Teach clients how to analyze their data using the Quantum Metric platform to surface defects and opportunities for digital product enhancements
- Develop a consultative relationship with each client through a complete understanding of their business model, strategy, digital properties, key initiatives, and business goals
- Provide guidance on best practices for leveraging Quantum Metric to solve business problems and execute on their digital strategy through daily client interactions
- Lead training sessions across a plethora of use cases to enable customers to be self-sufficient, while driving adoption across large audiences
- Conduct regular working sessions with clients, product demos, and executive briefings. Travel up to 20% of the time to visit client onsite locations
- Proactively analyze client data using the Quantum Metric platform to inform data-driven improvements to digital experiences
- Create presentations to summarize opportunities for site optimization and revenue recovery. Present findings with data-driven recommendations and supporting analysis to key client partners
- Proactively identify at-risk accounts based on low platform usage, while creating & executing an action plan to drive platform adoption
- Establish and maintain expert level knowledge of product capabilities & configuration options to leverage the Quantum Metric platform to enable customers and surface actionable insights
- Serve as the voice of the customer internally at Quantum Metric, advocating for customer needs and providing input into the development of new platform features
- Partner with account team to secure renewals and support upsell opportunities through enablement and business value
Quantum Metricâs mission is to build a platform that empowers companies to deliver digital products their customers will love. The company strongly believes in Continuous Product Design, which is a new approach that helps organizations with their data to deliver digital products that have greater impact, with speed and confidence.
Company Stage
Series B
Total Funding
$251M
Headquarters
Colorado Springs, Colorado
Founded
2015
Growth & Insights
Headcount
6 month growth
â -4%1 year growth
â -17%2 year growth
â -7%Benefits
Flexible work environment
PTO plan
Health insurance
WFH + Internet Stipend
Growth opportunities
Equity + 401(k) matching
INACTIVE