Full-Time

IDD Facility Program Manager

Bear Creek ICF

Posted on 10/31/2025

RHA Health Services

RHA Health Services

1,001-5,000 employees

Community-based disability and behavioral health services

No salary listed

Goldsboro, NC, USA

In Person

Category
Business & Strategy (1)
Requirements
  • Bachelor's Degree
  • Five years of experience in supervising and managing programs for persons with developmental disabilities
  • Master's Degree in Psychology, Special Education or related field preferred
  • Valid driver's license
  • Auto insurance and reliable transportation
  • Ability to pass a drug screen and background check
  • Must be able to lift between 20 and 50 pounds and meet the physical requirements of performing CPR
  • Regularly required to lift 10 lbs. Must be able to lift a minimum of 15 lbs. Must be able to pull a minimum of 10 lbs. Must be able to squat, kneel, crawl, crouch, climb, and stoop. Must be able to regularly use hands to finger, handle, or feel objects, tools, or controls. Required to regularly stand and walk. Vision requirements include close vision, distance vision, and peripheral vision. Must be able to talk and hear.
  • Working knowledge of applicable regulations that apply to our service offerings
  • Supervisory/management experience and experience writing person-centered (individualized service) plans preferred
Responsibilities
  • As a Program Manager with RHA, you will serve as the center of the interdisciplinary service team, which consists of nurses, Direct Care Associates, the Administrator and Group Home Manager, to assists in the management, development and oversight of the individual support plan.
  • Ensures that the individual support plan is implemented as written and initiate monthly services reviews to record and determine progress.
  • The Program Manger also assists in supervision and oversight of day, residential, and personal assistant services.
  • Collaborates with ISC’s, Therapist, and members of the clinical management team by performing the following duties.
  • Supervises and monitors the implementation of the Individual Support Plan (ISP).
  • Analyzes and summarizes status of progress by completing monthly service reviews, determining appropriateness of programs and recommending changes as appropriate.
  • Communicates regularly with the Independent Support Coordinator and other members of the circle of support if amendments to the ISP are needed.
  • Ensures all aspects of the residential activity, including appearance of home, leisure materials, cleanliness and adequate staffing, documentation, etc. are operating smoothly.
  • Documents all communication by utilizing the Program Manager Contact Notes Form.
  • Ensures no deficiencies are noted from State and Federal Inspection & Survey teams.
  • Spends time on a regular basis at the location where services are being performed.
  • That means regular announced and unannounced visits in residential homes including each shift to ensure policy, procedures and program data are in place and being implemented appropriately.
  • Incumbents are expected to provide coverage for shortages of direct support personnel but while doing so continue to be responsible for their management duties.
  • May assist in on-call rotation as specified by the Administrator, including weekends and holidays.
  • Assumes duties and responsibilities in the absence of the Home Manager.
  • Trains and in-services direct care staff as needed.
Desired Qualifications
  • Bachelor’s preferred but not required
  • 2 years experience working with persons with intellectual and/or developmental disabilities preferred
  • Working knowledge of applicable regulations that apply to our service offerings
  • Supervisory/management experience and experience writing person-centered (individualized service) plans preferred

RHA Health Services delivers community-based health and support services for people with disabilities and health challenges across GA, NJ, NC, PA, and TN. Its programs include disability services, behavioral health counseling, substance use treatment, crisis intervention, and Deaf/Hard of Hearing supports. Care is person-centered and outcome-focused, with services such as supported living, outpatient care, vocational rehabilitation, and 24/7 crisis response in NC. The company differentiates itself through accessibility and inclusion efforts, CARF and CQL accreditations, and growth via organic expansion and acquisitions like Howell Support Services, aiming to improve independence and quality of life.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Asheville, North Carolina

Founded

1989

Simplify Jobs

Simplify's Take

What believers are saying

  • Capital One's senior credit facility enables Formation Capital's acquisition and expansion.
  • Trillium partnership launches new behavioral health units boosting capacity.
  • Asheville facility expanded MAT and detox services accepting Medicaid.

What critics are saying

  • Blue Wolf's 2019 acquisition debt squeezes margins diverting funds from services.
  • NC DHSR 2020 violation triggers audits eroding accreditations and referrals.
  • PORT Health and Monarch capture North Carolina contracts via Trillium partnership.

What makes RHA Health Services unique

  • RHA offers specialized services for Deaf and Hard of Hearing individuals.
  • RHA provides CARF-accredited substance use programs including SAIOP and SACOT.
  • RHA delivers 24/7 crisis intervention with mobile teams in North Carolina.

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Benefits

Payactiv

Employee perks and discount program

Paid Time Off

Health/Insurance

401(k) retirement savings program

Wellbeing Programs: Physical, Emotional and Financial

Chronic Disease management programs for hypertension and diabetes

Training: Free CPR, first aid, and job-specific training opportunities

Company News

RHA Health Services
Dec 12th, 2025
RHA Launches RHA Cares Awards, Recognizing 12 Employees

RHA launches RHA Cares Awards, recognizing 12 employees. This year, RHA Health Services launched the RHA Cares Awards, celebrating excellence across its company! RHA Health Services, LLC gathered in Atlanta for an award ceremony, enjoyed fellowship and food, and recognized the following recipients. The RHA Cares Excellence Award recognizes Direct Support Professionals throughout the company for their extraordinary impact. In the ceremony, CEO Mickey Atkins honored them as "leaders in the way they act, the way they present themselves, and the way they support the people RHA cares for." Here are the recipients of the 2025 RHA Excellence Awards:

PR Newswire
Feb 28th, 2025
Rha Health Services Attains Person-Centered Excellence Accreditation From Cql

ASHEVILLE, N.C., Feb. 28, 2025 /PRNewswire/ -- RHA Health Services is pleased to announce that it has achieved Person-Centered Excellence Accreditation from CQL | The Council on Quality and Leadership. This prestigious accomplishment demonstrates that RHA aligns with the highest standards in the human services field and recognizes the organization's significant impact on the lives of people with disabilities."This is a great achievement, and we're honored to partner with RHA on their accreditation!" says Mary Kay Rizzolo, President and CEO of CQL. "They're showing people supported, families, employees, and others, that they're committed to quality services that help people's dreams come true."Since 1989, RHA has partnered with and celebrated people achieving their personal goals, building meaningful connections, experiencing positive outcomes in health and wellness, and more. Throughout Georgia, New Jersey, North Carolina, Pennsylvania, and Tennessee, RHA provides care to individuals with intellectual/developmental disabilities. In North Carolina and Pennsylvania, the organization also provides behavioral health services to individuals with mental health and substance use needs and provides services to those who are Deaf and Hard of Hearing.Person-Centered Excellence Accreditation, a four-year term, is awarded to organizations that meet CQL's rigorous standards, integrate CQL tools and approaches, and establish a quality management system to drive data-based decision-making

American Network of Community Options and Resources (ANCOR)
Feb 26th, 2025
Comings & Goings: February 2025

Dotty Bell retires from RHA Health Services.

McKnight's Long-Term Care News
Apr 22nd, 2024
Capital One provides senior credit

Capital One announced that it has provided a senior credit facility to support Formation Capital's acquisition of RHA Health Services LLC and its affiliates.

RHA Health Services
Nov 6th, 2023
RHA Health Services Provides Personalized Care Through Alternative Family Living

RHA is pleased to offer high-quality alternative family living (AFL) services throughout north carolina.

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