Full-Time
Senior Software Engineer
Voxie
11-50 employees
AI-powered SMS marketing and CRM platform
No salary listed
United States
Remote
The posting covers Europe, the United States, and Latin America; the remote scope is not specified.
 Software Engineering (1) |
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- At least 5 years of professional backend development experience with PHP using Laravel, TypeScript, or a similar technology.
- Proven experience building and maintaining third-party integrations using REST APIs, webhooks, OAuth, SFTP, and batch data exchange.
- Experience with high-throughput or high-volume messaging systems.
- A solid understanding of distributed systems, API design, and database design.
- Working knowledge of AWS, particularly Lambda, RDS, DynamoDB, SQS, and SNS.
- Experience with automated test frameworks and continuous integration and continuous delivery pipelines.
- Practical use of AI coding tools, with judgment about where they are appropriate.
- Ability to gather requirements from non-engineers and communicate directly with customer technical teams.
- English proficiency is required for the primary working language.
- Design, build, and maintain integrations with third-party platforms using REST APIs, webhooks, SFTP, and batch data pipelines.
- Gather requirements from sales engineers, solutions engineers, and partner platform teams, then turn ambiguous requirements into working systems.
- Work with third-party providers and customers’ engineering teams to scope, validate, and troubleshoot integrations.
- Handle high-throughput messaging workloads with attention to rate limits, retries, idempotency, and failure recovery.
- Design, develop, and maintain high-quality, testable, scalable backend systems in PHP and TypeScript.
- Extend distributed systems architecture for reliability, scalability, and cost efficiency.
- Use AI tools to accelerate delivery and automate processes end to end.
- Build serverless and distributed solutions on AWS using Lambda, RDS, DynamoDB, SNS, and SQS.
- Design systems for security, resilience, and operational efficiency.
- Contribute to infrastructure-as-code and continuous integration and continuous delivery automation.
- Participate in Agile ceremonies and contribute to scoping and design discussions.
- Partner with Product, Sales, and Customer Success to deliver integrations that close deals and retain customers.
- Provide mentorship and code reviews to raise the engineering team’s technical standard.
- Build and maintain automated test suites with PHPUnit, Jest, and GitHub Actions.
- Maintain standards for testing, code review, and monitoring.
- Experience at, or integrating deeply with, communications-platform-as-a-service platforms such as Twilio, Sinch, Vonage, or Bandwidth.
- A background in telecom or SMS infrastructure, including 10DLC, carrier compliance, and deliverability.
- Cybersecurity experience.
- Experience with serverless architecture.
- Sufficient frontend fluency with Vue.js and Tailwind to build and maintain internal integration tooling and dashboards.
Voxie provides an AI-powered SMS marketing platform that helps businesses engage customers with personalized text messages. The system automates outreach based on individual customer actions, enables campaign management, and displays metrics such as messages sent and engagement changes to help optimize ROI. It serves small to large businesses across industries like retail, hospitality, and services on a subscription model, with pricing typically tied to message volume and the level of automation. Voxie’s goal is to save time and reduce costs for businesses while increasing repeat purchases by delivering targeted, relevant SMS communications through its CRM-like platform.
Company Size
11-50
Company Stage
Early VC
Total Funding
$21.9M
Headquarters
Atlanta, Georgia
Founded
2018
Get referred to Voxie
See people who can refer or advise you
Simplify's Take
What believers are saying
- Voxie reported 32% first-half 2026 revenue growth on July 8, 2026.
- Nineteen Voxie customers ranked in Entrepreneur's 2026 Franchise 500.
- Voxie hired for Enterprise Sales, Onboarding, Sales Engineering, and VP Marketing in January 2026.
What critics are saying
- Voxie depends on franchise budgets; a single-brand churn hits thousands of locations simultaneously.
- TCPA enforcement and carrier spam filters can crush SMS deliverability overnight.
- Salesforce, HubSpot, and Revel can bundle messaging features and squeeze Voxie's pricing.
What makes Voxie unique
- Voxie Intelligence mines one billion franchise messages for intent, sentiment, and recommendations.
- Franchise Hub gives corporate control while local franchisees run campaigns independently.
- Voxie serves 18,000 franchise locations, including European Wax Center and Primrose Schools.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Paid Holidays
Unlimited Paid Time Off
Remote Work Options
Hybrid Work Options
Flexible Work Hours
Wellness Program
Mental Health Support
Gym Membership
Professional Development Budget
Conference Attendance Budget
Home Office Stipend
Phone/Internet Stipend
Stock Options
Company Equity
Parental Leave
Family Planning Benefits
Fertility Treatment Support
Adoption Assistance
Growth & Insights and Company News
6 month growth
↑ 3%1 year growth
↑ 3%2 year growth
↑ 3%Voxie, a text marketing automation platform for franchise brands, reported 32% year-over-year revenue growth in the first half of 2026. The Atlanta-based company now serves more than 18,000 franchise locations. New customers include European Wax Center, Primrose Schools, and Heights Wellness Retreat. Voxie also launched Voxie Intelligence, an AI product line built using insights from over one billion franchise customer messages. The system automates segmentation and provides intelligent recommendations without requiring a data science team. The company was named to Inc.'s Best Workplaces list for the second consecutive year. Nineteen Voxie customers appeared in the 2026 Entrepreneur Franchise 500 rankings. Voxie's platform gives corporate teams brand control whilst allowing local franchisees autonomy to execute campaigns in their markets.
Voxie caps a Strong First Half for franchise text marketing. New enterprise customers, repeat industry recognition, and the launch of Voxie Intelligence mark the company's strongest six months to date. Franchise Brands Drive Voxie's Strong First Half of 2026 ATLANTA-(BUSINESS WIRE)-Voxie, the text marketing automation platform built for franchise and multi-location brands, today shared the results of a record first half of 2026. The company grew revenue 32% year over year, expanded its enterprise customer base, earned repeat national recognition, and launched a new AI product line. Voxie now serves more than 18,000 franchise locations. "The biggest names in franchising are choosing Voxie because we understand how they actually operate. Corporate sets the brand, local drives the results, and now Voxie Intelligence makes both smarter," said Adam Waid, CEO of Voxie. Share Voxie added a strong slate of new customers in the first half, including European Wax Center, Primrose Schools, Heights Wellness Retreat, Stratus Clean, and Optimize U. These brands join a roster of franchise leaders that use Voxie to give corporate teams brand control and compliance while local operators keep the autonomy to execute in their own markets. The company also extended its product lead with the launch of Voxie Intelligence, a set of AI capabilities built specifically for franchise operations. Built using insight from more than one billion franchise customer messages, Voxie Intelligence reads intent, sentiment, and context to deliver automated segmentation and intelligent recommendations - without requiring a data science team. Brands can adopt capabilities individually, starting today with the Intelligent Inbox, and expand from there. Budget Optimizer will enable brands to forecast campaign performance and direct spend with confidence, and AI-powered workflows lets teams build and automate campaigns faster than ever. Recognition followed the growth. Voxie was named to the Inc. Best Workplaces list for the second year running. And 19 Voxie customers were recognized in the 2026 Entrepreneur Franchise 500, a signal of the company's deep footprint among the country's top franchise brands. "The biggest names in franchising are choosing Voxie because we understand how they actually operate. Corporate sets the brand, local drives the results, and now Voxie Intelligence makes both smarter," said Adam Waid, CEO of Voxie. About Voxie Voxie is the text marketing automation platform purpose-built for franchise and multi-location brands. Corporate sets, local executes. Voxie gives franchisors the brand control, compliance, and visibility they need while giving franchisees the autonomy to drive results in their own markets. Voxie serves more than 18,000 franchise locations and is based in Atlanta, Georgia. Learn more at voxie.com.
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ATLANTA, Oct. 24, 2024 /PRNewswire/ - Voxie, a leading SMS marketing platform trusted by brands like Sonic Drive-In, Oxi Fresh, Edible Arrangements, and the Learning Experience, has launched Franchise Hub, a solution tailored for franchise networks.
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