Project Manager

Project Manager

Position Overview

The Project Manager is responsible for internally leading project(s) from inception to execution. This includes planning, execution and managing the people resources and scope of the project(s). Ensuring functional team alignment so that activities and deliverables for medium size complexity projects/accounts are executed on time, on budget, at the highest possible level of quality. In addition, the Project Manager supports client engagements and conform to agency process.

The Project Manager is an important member of the team(s), working closely with the account and functional department project leads to meet and exceed performance targets, foster a positive work environment, and serves as a model of professionalism and a reflection of the agency’s personality and culture.

Responsibilities

Planning:

• Partners with Account to apply experience across program mix, technologies, and promotional channels to deliver innovative solutions, leveraging agency capabilities that address client needs

• Creates and manages project workplans at the program level, partnering with Account to define project requirements and success metrics and Resource Management to develop appropriate staff plans

• Creates risk mitigation plan (when needed) with possible scenarios and solutions for projects based on executional experience as well as specific areas of project uncertainty
• Collaborates with functional department project leads to evolve agency service delivery process and toolset

Execution of Work

• Manages execution of work on assigned projects, holding all team members accountable to the delivery of their assigned work, maintaining projects SOPs, and adhering to quality control practices

• Manages and documents work status/hotsheets ensuring that team is tracking appropriately to the workplan

• Proactively tracks resource needs across projects and alerts resource manager of unfulfilled gaps or capacity

• Actively mitigates risk by anticipating potential executional barriers, identifying quality, budget, and timeline impacts, and developing possible solutions with appropriate input and collaboration

• Identifies and documents internal changes in scope or workplan and alerts Account if client follow-up is needed

• Resolves executional issues in partnership with account, ensuring appropriate team communication and escalation as warranted

Client Interface

• Participates in client status/execution meetings as needed to support communication/understanding of executional tasks and processes

• Partners with Account to help problem-solve executional challenges

Agency Interface and Process

• Works with Account lead to define team processes, communications plan and rules of engagement, and manages team adherence

• Develops and deploys consistent project documentation including scopes of work, project plans, solution blueprints, project definition plans, contact/status/reports/hotsheets

• Collaborates with department leads to develop, document, and disseminate clear workflow plans and staff assignments to support execution of work

Financial Management

• Employes agency methodology for estimating project hours, fee, and costs and provides solid rationale

• Partners with Account to represent agency financial objectives when communication and negotiating budgets and amendments

• Monitors staffing and expenditures across team to ensure actuals remain in line with estimates, client guidelines, and agency financial performance goals

• Maintains timely and appropriate communication of financial status across assigned projects to Account and supervisor based on agency SOPs

• Collaborates with Account to manage scope changes and financial reconciliations

• Supports fiscal account management with Account leads by providing information and POVs

Qualifications

• 2+ years of project management experience, preferably in pharmaceutical advertising or medical communications

• Expertise in managing project budgets, timelines, and resources

• Demonstrates the ability to successfully onboard and train others in the Associate Level

• Excellent verbal and written communication skills  

• Excellent organizational and time management skills  

• Ability to “think on your feet” and resolve issues quickly with little to no direction from supervisors; makes good judgments and renders solid decisions  

• High attention to detail and a commitment to delivering quality results.

• Adaptability and ability to manage multiple priorities.
• Demonstrates the ability to successfully onboard and train others in the Associate level

Salary range: $70,000 - $105,000 CAD