Account Coordinator

Job Title:                               Account Coordinator – Coupon Operations

Reports To:                          Account Supervisor

FLSA Status:                       Full Time - Salaried, Exempt

Location:                              Minneapolis, MN

Who is pep? 

pep started with 7 employees, a borrowed conference room, and an idea to fill a void in the marketing services space.  Today we’ve grown to over 200 people and we are an industry leader in consumer activation, serving some of the top Fortune 500 companies.  We’ve managed over $5 billion in marketing spend for over 750 brands and pride ourselves on a client retention rate of 98%. 

Our company has evolved since we started 19 years ago, but there is one thing that has remained constant.  At pep, we put people first.  Our core values of accountability, excellence, ingenuity, people, and tenacity guide our interactions, decisions, and drive our culture.  We are committed to maintaining an inclusive environment where every member of our team feels seen, cared for, and has the support they need to thrive.  And our tremendous growth provides our people with many new career and development opportunities along with the flexibility to pursue their professional goals.  

We’re looking for teammates who are driven, eager to learn, agile, positive, and client focused to join and contribute to our team.  If this sounds like you and you want to be a part of something special, then click below to apply. 

At pep we value our team and offer: 

• Generous Time Off
• Robust Health and Wellness Plan
• Family Support
• Mentorship Program
• 401K Match
• Role Autonomy
• Certification Reimbursement and Ongoing Training
• Enrichment Events and Employee Resource Groups 

Summary of Position: The Account Coordinator position provides executional support for digital and paper coupon promotions for all brands on one of our Fortune 500 Consumer Packaged Goods (CPG) clients. This role will also focus on identifying pain points in current processes and implementing changes that bring more efficiencies to the team. The Account Coordinator must possess strong communication skills and demonstrate the ability to build professional working relationships with client teams, agency partners and vendors. 

Key Responsibilities and Attributes:

• Extremely detail-oriented with data entry and client communications
• Learn and effectively apply existing procedures and best practices
• hone project management skills and work along defined career path to achieve Account Executive role
• Proofread and review coupons and Universal Product Code (UPC) lists in depth for accuracy
• Own billing and Purchase Order (PO) process, including troubleshooting/resolution as needed
• Provide comprehensive recaps of weekly client status meetings
• Assist in the establishment and development of new processes/procedures including identifying and proposing ideas to streamline processes 
• Engage in independent decision-making and risk taking with support from leader

Knowledge/Skills Preferred:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  A successful candidate will have the following skills:

• Preferred, but not required: Bachelor's in business or Communications from four-year college or university (emphasis in marketing or management); or Minimum 18 months of applicable business or promotion management experience 
• Proficient in all Microsoft suite programs, especially Excel
• Ability to manage professional relationships with the client and vendors 
• Ability to craft routine reports and correspondence 
• Ability to successfully manage and find solutions for complex and unexpected situations
• Ability to deliver in a fast-paced environment and manage numerous projects consecutively while maintaining strong attention to detail