Project Coordinator Supervisor
Posted on 9/13/2023
SunPower Corporation

1,001-5,000 employees

Home solar solutions company
Phoenix, AZ, USA
Experience Level
Desired Skills
Data Analysis
Sales & Account Management
Operations & Logistics
  • 1+ years Project Coordinator or equivalent solar operations experience and 1+ years demonstrated effective people-management experience in a customer-facing organizations or teams
  • Demonstrated ability to leverage analytics and metrics to monitor and manage complex operational workflows and individual performance
  • Experience working with cross-functional leaders in complex operational environments including hands-on participation in workflow optimization and change management projects
  • Demonstrated strong written, verbal, and aural communication skills including participation in development of written proposals for business process improvement proposals
  • Hands on experience with an enterprise CRM such as Salesforce or equivalent
  • Candidates must reside in Austin, TX or Tempe, AZ to be considered for this position
  • Hires, onboards, develops, and coaches PCs. Monitors and manages performance and surfaces effectively corrects underperformance
  • Manages or directly handles escalation calls and/or requests from PCs for advance support on highly complex or otherwise problematic homeowner use-cases
  • Working with cross-functional leaders, augments existing or develops new metrics, analytics, and dashboards to monitor and manage PC performance and process efficiency
  • Support closed loop learning to develop, refine, and implement processes to improve efficiency and customer experience
  • Works cross-functionally to identify, understand, and develop solutions for inter-and-intra departmental operational friction points
Desired Qualifications
  • Experience in construction and/or construction management preferred but not required