Workplace Operations Manager

Workplace Operations Manager

Location: NYC 5 days in-office requirement

Qualifications:

• 5+ years of office operations or office management and/or Executive Assistant experience in a high-growth start up environment. 
• Strong leadership skills with experience collaborating with global teams. Confident presence and ability to encourage and engage employees at all levels. 
• Strong proficiency with workplace tools (Mac, Google Suite, Microsoft Office, A/V equipment, etc.).
• Experience managing budgets, expense tracking and vendor negotiations.
• Exceptional organizational skills with extreme attention to detail. Self-starter who thrives in a fast-paced, every-changing environment and can anticipate needs before being asked. 
• Excellent judgement, problem-solving ability, proactive mindset, with a “can do” attitude. Highly collaborative with excellent communication skills (verbal and written) for internal and external stakeholders.

Bonus points:

• Experience in a hyper-growth, global startup environment. 
• Experience in event coordination, travel management and calendar management.
• Familiarity with international teams and cross-cultural collaboration.
• Knowledge of workplace health and safety regulations. 
• Hebrew and/or Spanish language skills are a plus. 

A day in the life and how you’ll make an impact:

• Serve as the “face” of the office, being the first point of contact for employees, leadership and visitors. Act as receptionist for guests, ensuring professionalism and confidentiality at all times. 
• Oversee day-to-day operations of our Melio New York City office ensuring organizational, functionality and alignment with company culture and values. 
• Manage vendor relationships (cleaning, landlords, HVAC, security, plant care, etc.) and negotiate contracts to ensure smooth and cost-effective services.  
• Coordinate team meals, in-office gathers and company events in partnership with Employee Experience, People and DEI teams. Ensure kitchens and pantries are stocked with groceries, snacks, beverages and other essentials. 
• Handle all employee requests for equipment, furniture and supplies. Anticipate office needs and proactively resolve issues before they impact the team.
• Assist in calendar management, travel and special projects  for leadership or visiting executives as needed. 
• Support new employee onboarding and onboarding tasks  visiting leadership, space booking and hospitality. Foster an inviting, inclusive and collaborative environment that reflects our mission and values. 
• Track and manage site budgets, partner with Finance for reporting, forecasting and adherence.   
• Ensure compliance with office health and safety protocols and local regulations. Oversee workplace technology, security systems, Wifi and building access.  

About Melio USA: 

• Competitive compensation packages: We strive to make each and every employee feel valued and appreciated. The annual base salary range for this position is $90,000 - $105,000. 
• Medical, Dental, and Vision: We offer generous and highly competitive plans with up to 100% employer-paid coverage, FSA and HSA.
• 401K matching and stock options: Feel the investment of working at a hyper-growth startup.
• Wellness: We take a holistic approach to wellness at Melio with a focus on providing financial, physical, emotional, social, and community support for our employees. 
• Time Off: Time to rest and recharge is a priority for us. We offer competitive vacation time, sick days, holidays, parental leave and wedding days to allow you to take the time you need, when you need it. 
• Food perks: Enjoy our fully stocked kitchens, along with a weekly Seamless stipend and plenty of catered meals each week. 
• Office culture: Thrive in our collaborative offices in New York City or Denver, in a hybrid working environment. We are dog friendly as well!
• Growth and development: Lean on the diverse team to foster professional and personal growth through workshops, mentorship programs, and team building activities. 

Melio builds business-to-business (B2B) payment tools so small business owners can spend less time in the back office and more time on their craft. As the fastest-growing B2B payment platform in the US, Melio is working hard to find new and better ways to help small businesses succeed in the ways that work best for them.

Melio's diversity, equity and inclusion efforts have always been a top priority within our team. We are an Equal Opportunity Employer, and all of our employees encompass different strengths, experiences and backgrounds. DEI within Melio prioritizes race, gender, age, disability status, veteran status, sexual orientation, religion and many other parts that make up one's identity. Having a diverse team across all offices is key to our success, and inclusion is each #TeaMelio member's responsibility. Melio accepts job applications on an ongoing basis until the position is filled. If you are interested in applying for this job opportunity, please do so directly on our careers page (or if you’re here already, scroll down and apply now!). This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.