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Head of Technical Client Delivery & Activations
North America remote OK
Confirmed live in the last 24 hours
Washington, DC, USA
Experience Level
  • You're excited about deploying products and services in a wide open market with little competition and no heavyweights
  • You have a bias toward action when you are stuck but are not afraid to ask for help when you need to
  • You're eager to test new ways of doing things and can take advantage of the freedom an early stage startup can afford you
  • You are eager to engage with engineering, operations and clients on a daily basis to figure out how to deploy faster, more efficiently and reliably
  • Leading, organizing and excuting the activation of our Vision AI solution to enterprise clients remotely
  • Assessing any customized needs of each activation and marshaling the resources to ensure a timely and successful deployment
  • Working with the client's staff and third party contractors to deliver our software in order to enable our SaaS
  • Managing off-the-shelf IoT device configuration, testing and shipping from our Washington DC-area office to activation sites (you don't need to be based in DC)
  • Coordinating and helping test API integrations with client, engineering and product teams, as necessary
  • Handing client off to Client Success team following activation, and re-engaging upon expansion and re-delivery of additional services
  • Providing Operations and CEO an updated quarterly team budget
  • At least 5 years experience activating and managing complex SaaS or Hardware as a Service deployments
  • Superior verbal and written communication skills
  • Proven project and delivery management skills and experience
  • Experience managing a small- to medium-sized distributed team
  • Experience activating Enterprise-level customers
  • Resident and valid work visa in either US or Canada with valid passport
  • Ability and willingness to travel for high priority activations
Bringing order to the chaos of city streets, starting at the curb
Company Overview
Bringing order to the chaos of city streets, starting at the curb