Full-Time
Master Service Technician
Whaley Foodservice
51-200 employees
Commercial kitchen equipment service and parts
Compensation Overview
$36 - $45/hr
No H1B Sponsorship
Columbus, GA, USA
In Person
 Building Systems & HVAC (2) |
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- Must be at least 18 years of age.
- Completion of a satisfactory background check and drug screen is required.
- A valid driver's license and driving record that aligns with the company's safety standards are required.
- One year of applicable experience is required.
- CFESA Master Technician status with three of the four CFESA certifications is required.
- Maintain and repair customer equipment as assigned.
- Adhere to all safety policies and procedures, including the use of personal protective equipment.
- Troubleshoot and repair gas, electric, water, refrigeration, and steam-powered commercial kitchen and heating, ventilation, and air conditioning equipment.
- Use a tablet to document parts orders, work orders, and timesheets in a timely manner.
- Communicate professionally with customers regarding required repairs and repair status.
- Use proper hand tools and power tools for repairs.
- Monitor truck stock to ensure required parts are stocked on the service vehicle.
- Maintain the service vehicle, tools, and uniforms.
- Work independently with daily supervision.
- Participate as scheduled in the weekend and holiday on-call rotation and work regular overtime as needed.
- Obtain correct part numbers through the branch parts person.
- Collect payment on cash-on-delivery jobs.
- Contribute positively to branch targets for response time and first-time fix rates.
- Participate in available training to increase skills and knowledge.
- Perform other duties as required.
Whaley Foodservice provides service and maintenance for commercial kitchen equipment and offers OEM replacement parts through Whaley Parts & Supply. The company supports the foodservice industry with technical expertise, spare parts, and parts sourcing since 1944. It emphasizes dependable customer service and expert support as core capabilities, highlighted by recognition as a top South Carolina company. The key differentiators are its long track record, focus on authentic OEM parts, and a people-first approach to service. The goal is to be a trusted partner that keeps commercial kitchens running smoothly by delivering reliable maintenance, genuine parts, and responsive technical assistance.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Lexington, Kentucky
Founded
1944
Get referred to Whaley Foodservice
See people who can refer or advise you
Simplify's Take
What believers are saying
- Whaley won a $68,253 Air National Guard maintenance contract in October 2025.
- Website says over 400 certified technicians and 24/7 service, supporting recurring maintenance revenue.
- Hiring across Southeast branches in 2026 shows demand, expansion, and replacement hiring after attrition.
What critics are saying
- Hiring ads in 2026 signal technician shortages and margin pressure from wage competition.
- Reliance on field technicians creates operational risk; missed calls quickly damage restaurant trust.
- Parts Town can absorb Whaley's brand into a larger platform, shrinking leadership autonomy.
What makes Whaley Foodservice unique
- Whaley covers 24/7 commercial kitchen repair across 24 Southeast locations in 2026.
- CFESA-certified technicians and in-shop repair create sticky service relationships with operators.
- Parts Town ownership since 2016 gives procurement, parts, and national-service leverage.
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Benefits
Health Insurance
Dental Insurance
Life Insurance
Disability Insurance
Paid Holidays
Paid Vacation
Training Programs
Professional Certification Support
Professional Development Budget