Associate – Client Processing 1

Associate, Client Processing I

Note: This is a pipeline requisition and does not represent any one particular job opening. By applying to this pipeline requisition, your interest will be reviewed for job openings based upon your background and disclosed work preference.

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Associate, Client Processing I to join our Conventional Trust Client Platform team. This role is located in Pittsburgh, PA or Houston, TX.

In this role, you’ll make an impact in the following ways:

• Performs routine and non-routine client service and transactional support functions. 
• Interacts with other organizational units/teams to ensure timely delivery of service, or resolution of issues. Processes account related transactions per scheduled events/client authenticated direction. 
• Following established procedures, answers inquiries, and resolves problems or issues.
• Manages situations which may require adaptation of response or extensive research according to client response. 
• Escalates more complex situations to senior colleagues.
• Integrates area knowledge with understanding of industry standards and practices to provide solutions to internal and external clients.
• Performs complex operational tasks in a product or functional area. 
• Responsible for reconciliations, including reconciling cash breaks, position differences, and gathering and compiling data.
• May be responsible for allocating and checking work of team members. 
• May be responsible for specific supervisory review and approval actions.
• Contributes to the achievement of team objectives

To be successful in this role, we’re seeking the following:

• Bachelor’s degree or the equivalent combination of education and experience
• 0-3 years of total work experience preferred
• Excellent communication and writing abilities
• Demonstrated ability to prepare transmission files and coordinate with cross-functional groups
• Attention to detail
• Problem solving, critical thinking, time management and communication
• Ability to self-manage, prioritize, and execute workload
• Prior experience with Microsoft Office applications, especially Excel 
• We are looking for an individual that possesses these skills or the willingness to learn our processes. We are also interested in individuals who are looking to grow as our department is growing and changing every year.

At BNY, our culture speaks for itself, check out the latest BNY news at:

• BNY Newsroom
• BNY LinkedIn 

Here’s a few of our recent awards:

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.