Location: City of Industry, CA/Fontana, CA

Job Type: Full-time

Responsibilities:

• Work with operations teams and vendors to ensure timely, accurate, and cost-effective proposals for Air, Sea, and local Trucking transportation projects.
• Participate in periodic tenders within an assigned client, territory, industry, or market.
• Collaboration with internal departments with customers on service proposals, rate quotations, and air/ocean transportation schedules for possible destinations. Manage ad hoc pricing requests.
• Conduct market research and improve Port-to-Port/ Door to Door transportation solutions and SOPs to qualify new business opportunities. Resolve sales or delivery issues. Engage in troubleshooting with the operation team.
• Recommend and offer solutions for customer needs regarding regulations, methods of loading, crating, handling freight, and special equipment availability.
• Ensure the highest level of service by collaborating with branch operations in identifying and resolving problems and leveraging industry expertise and account management experience. May coordinate shipments with shippers, operations, truckers, and carriers on behalf of the Customers.

Qualifications And Attributes

• Bachelor’s Degree in supply chain, logistics, or other related major;
• Work for at least 3 years in the Logistics/ Freight Forwarding industry with the resource of the vendor in Sea, Air, FTL, LTL, etc.
• Knowledge of N.A. transportation operation processes (TL, LTL, Parcel, Cross-border) with high analytical proficiencies
• Ability to develop strategies and tactics to meet existing and new clients’ needs and provide customized solutions.
• Highly organized and results-oriented.Develop standard operating procedures for Key accounts.
• Demonstrated ability and flexibility in adapting to a constantly changing environment.
• Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Excellent communication, interpersonal, and presentation skills to interact effectively and efficiently with different stakeholders.
• Exceptional organizational skills with the ability to plan, organize, prioritize, multi-task, and use time effectively. Demonstrates attention to detail
• Ability to work in a fast-paced environment and manage changing priorities effectively
• Bilingual proficiency in Chinese Mandarin and English is preferred,

About JD.com

JD.com is China’s largest online retailer and its biggest overall retailer, as well as the country’s biggest Internet company by revenue. JD.com sets the standard for online shopping through its commitment to quality, authenticity, and its vast product offering covering everything from fresh food and apparel to electronics and cosmetics. Its unrivalled nationwide fulfillment network provides standard same- and next-day delivery covering a population of more than 1 billion - a level of service and speed that is unmatched globally. As a technology-driven company, JD.com builds reliable and scalable platforms that bring value to partners and customers in sectors such as e-commerce, logistics, Internet finance, cloud computing and smart technology. For more information, visit www.corporate.jd.com

About JD Logistics

JD Logistics, a business group under JD.com, which leverages the company’s advanced technology and logistics expertise to provide smart supply chain and logistics services to businesses across a wide range of industries. JD.com has one of the largest fulfillment infrastructure of any e-commerce company in the world. JD.com is the only e-commerce platform in the world to provide small-to-medium sized warehousing, oversized warehousing, cross border, cold chain delivery, frozen and chilled warehousing facilities, B2B and crowdsourcing logistics. We believe technology innovation can drive smart logistics. JD built the world’s first fully-automated warehouse in Shanghai, and we are currently developing our own drones delivery and automatic delivery robots. For more information, visit www.jdwl.com 

JD.com is an Equal Opportunity Employer. We do not discriminate in our employment decisions on the basis of race, sex, sexual orientation, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law.