Full-Time
Salesforce Support Engineer
Techno Functional
Posted on 11/18/2025
Arista Networks
5,001-10,000 employees
Hardware and software for cloud networking
No salary listed
Pune, Maharashtra, India
In Person
 IT & Security (2) |
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- Should be able to map the business requirement to sales cloud/service cloud features and functionality.
- Very good understanding of cases, CPQ quotes, products, product rules, price rules, opportunities, orders, accounts, contacts and communities in Salesforce.com (SFDC). Also, very good knowledge/understanding of out-of-the-box features like workflow rules, validation rules, process builder, flows, approval process.
- Working knowledge of Flows/Process Builder, Lightning Experience - Lighting Web Components & Aura, Modern Javascript, Apex (Synchronous and Asynchronous), understanding of Integration - REST/SOAP/Bulk API, Debugging/Troubleshooting Errors, Visualforce, workflows etc
- Should be able to engage cross-functional teams to resolve the issues related to Service/Sales Cloud in SFDC.
- Hands on experience in reports/dashboards.
- Solid understanding of users, profiles, roles, access and SFDC security model.
- Should be able to develop triggers, apex classes, lightning components, flows, process builders and workflows.
- Working knowledge of lightning components (LWC and Aura)
- Should be able to write clear documentation on user issues and project tasks.
- Should work independently with very less supervision.
- Good MS Excel skills to analyse the pattern in large data volume
- Able to load/extract data using Workbench and Data Loader
- Experience Required: 5-6 Years
- Area Of Expertise: Sales Cloud, Service Cloud, Salesforce CPQ, Community
- Education:B/Tech OR MCA
- Certifications(Any of 2): Salesforce Certified Administrator, Sales Cloud Consultant, Service Cloud Consultant, Salesforce Certified Platform Developer
- Should be ready for 24*7 Support Project (Working in shifts).
- Provide resolutions to support tickets (L2&L3) to the user issues within SLA.
- Handle change requests in SFDC.
- Help users develop or fine-tune reports so they yield meaningful metrics.
- Set up and terminate users, assign roles and profiles to reflect organizational changes or users’ new duties.
- Expand or refine sharing rules and access privileges so records can be properly viewed and manipulated.
- Monitor time-based workflow and scheduled APEX queues to make sure there are no unexpected entries.
- Examine SFDC error and debug logs for any surprises. For any external application that synchronizes data with SFDC, look at its error logs to see if a new error pattern has developed.
- Look at the login history table to spot any user lockouts, excessive login errors, and unexpected IP addresses.
- Deal with SSO, two-factor authentication, and certificate problems. Adding new white-listed IP addresses.
- Good to have knowledge on Jira, Docusign, Conga.
Arista Networks builds high-performance cloud networking hardware and software for large data centers and cloud environments. Its product line includes spine-and-leaf switches and routers that form scalable data-center networks, combined with software for automation and visibility to simplify operations. The network gear is designed for hyperscale and I/O-intensive workloads, offering strong performance and power efficiency. Arista differentiates itself through a focus on scalable, energy-efficient hardware paired with software that improves automation and observability, serving cloud providers, enterprises, and financial institutions via direct sales, partners, and service contracts. The company's goal is to help customers deploy and manage scalable, efficient, and automated data-center networks that meet the demands of large-scale cloud workloads.
Company Size
5,001-10,000
Company Stage
IPO
Headquarters
Santa Clara, California
Founded
2004
Simplify's Take
What believers are saying
- Ethernet-for-AI market shift accelerates as hyperscalers standardize on Arista over InfiniBand.
- Multi-source XPO agreements reduce supply chain concentration and margin compression through 2027.
- Customer diversification with Google and Anthropic reduces Microsoft and Meta concentration risk.
What critics are saying
- Microsoft and Meta represent 42% of revenue; sudden spending cuts devastate financial performance.
- Supply constraints on wafers, memory, CPUs compress gross margins 180 basis points through 2027.
- Nvidia Spectrum-X and Cisco Nexus AI directly compete for Arista's AI networking market share.
What makes Arista Networks unique
- XPO liquid-cooled optics deliver 12.8 Tbps with 4X density improvement for AI workloads.
- Virtual Output Queuing technology eliminates network blocking in AI data center environments.
- Net Promoter Score of 89 with 94% customer approval demonstrates strong product-market fit.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Performance Bonus
Company Equity
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 0%TD Cowen analyst Sean O'Loughlin has highlighted two AI infrastructure stocks focused on data center networking and optical technologies, arguing that efficient connectivity is as crucial as computing power for AI systems. Coherent, a global leader in photonics and lasers, reported strong fiscal second-quarter results with revenue of $1.69 billion, up 17% year-over-year, and non-GAAP earnings per share of $1.29, up 35%. O'Loughlin rates it a Buy with a $330 price target, citing its positioning in co-packaged optics and vertically integrated business model. Arista Networks, which provides client-to-cloud networking hardware for AI environments, posted fourth-quarter revenue of $2.49 billion, up 29% year-over-year. O'Loughlin gives it a Buy rating with a $170 price target, highlighting its Ethernet-based switching capabilities for AI data centers.
Arista Networks has announced a new optics module called XPO, capable of 12.8 Tbps throughput and 204.8 Tbps per rack. The company will demonstrate the technology at the OFC 2026 conference in Los Angeles. TD Cowen initiated coverage of Arista Networks on the same day, setting a $170 price target with a Buy rating. The firm highlighted Arista's strong software and hardware design capabilities, noting its potential to gain market share in the Ethernet sector. TD Cowen added that the company's networking platform could meet requirements for large language model providers. Arista Networks, headquartered in Santa Clara, California, provides data centre networking and AI software solutions.
Arista Networks CEO Jayshree Ullal announced at the Morgan Stanley Technology, Media & Telecom Conference that the company expects to reach $11 billion in revenue in 2026, up from $9 billion in 2025. This marks the first time the cloud networking company will surpass the $10 billion revenue threshold. Ullal noted that Arista's total addressable market has nearly doubled from $60 billion to $105 billion. The company anticipates adding one to two new customers that will each contribute 10% of revenue this year, driven by an expanding customer base and higher spending. Arista is investing in chips, silicon and memory to address an anticipated two-year memory shortage. The company plans to sustain margins through hardware and software differentiation.
Arista Networks has announced the formation of a multi-source agreement for XPO, a liquid-cooled optics module delivering 12.8 Tbps throughput. The technology achieves 204.8 Tbps per rack unit, representing a fourfold improvement over existing 1600G-OSFP optics. Designed for AI networking applications, XPO features an integrated cold plate capable of cooling up to 400W per module. The system supports all industry optics standards and offers flexible interface architectures including linear, half-retimed, and fully-retimed options. The XPO MSA will debut at OFC 2026 in Los Angeles, with demonstrations at Arista's booth and partner exhibits. According to Dell'Oro Group, the breakthrough preserves the configurability and serviceability of pluggable optics modules whilst delivering significantly higher front-panel density for AI data centres.
Arista Networks, a provider of AI data centre networking solutions, has raised its 2026 revenue growth estimate to 25% from 20%, following strong fourth-quarter results that exceeded expectations. The company's full-year 2025 revenue and earnings jumped nearly 29% to $9 billion and $2.32 per share respectively. Despite supply constraints and high memory prices, Arista's deferred revenue balance rose to $5.4 billion in Q4 from $4.7 billion in the previous quarter, indicating a robust pipeline. The company estimates the data centre Ethernet switch market could reach $110 billion by 2030, up from around $30 billion last year. Analysts have set a 12-month median price target of $177.50, suggesting 33% upside potential. Nearly all 25 analysts covering the stock recommend buying.