Full-Time

Solutions Engineer

Posted on 8/23/2025

Ziosk

Ziosk

51-200 employees

Tabletop tablets for ordering and payment

No salary listed

No H1B Sponsorship

Plano, TX, USA

In Person

Category
Sales & Solution Engineering (1)
Required Skills
Microsoft Azure
Requirements
  • 5+ years of experience in IT operations or solution engineering.
  • Proven success in customer-facing roles with technical solution delivery.
  • Proven track record in a customer-facing role, ideally working with restaurants or similar businesses.
  • Excellent analytical, troubleshooting, and problem-solving skills.
  • Demonstrated analytical and problem-solving skills.
  • Strong communication skills with experience liaising between customers and technical teams.
  • Self-motivated with a demonstrated ability to take ownership and drive results.
  • Candidates must be eligible to work in the United States and be able to commute daily to Plano, TX.
  • Applicants must be authorized to work for ANY employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa currently.
Responsibilities
  • Partner with new restaurant customers to gather technical requirements for POS, payment processors, and related systems.
  • Develop customized installation playbooks that ensure smooth and efficient Ziosk deployments.
  • Stay current on Ziosk technologies, including Azure cloud infrastructure, POS integrations, and payment processor solutions.
  • Serve as a bridge between customers and the Ziosk software development team to align deployment needs.
  • Troubleshoot technical challenges during deployments, ensuring minimal disruption for customers.
  • Document best practices, deployment procedures, and lessons learned to improve future rollouts.
  • Provide post-deployment support to ensure customers maximize value from Ziosk solutions.

Ziosk provides a restaurant technology platform centered on a durable tabletop tablet that lets guests order food and drinks, play games, and pay at the table. The tablets connect with restaurant POS systems and are offered on a per-tablet subscription, with additional revenue from in-table ads and content sales. It differentiates itself by combining pay-at-the-table, guest engagement, loyalty features, and strong brand customization for chains like Olive Garden, Red Robin, and Chili’s. Its goal is to help casual-dining restaurants improve service speed and per-table revenue by enabling easy ordering and payment at the table at scale.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Dallas, Texas

Founded

2007

Simplify Jobs

Simplify's Take

What believers are saying

  • Flynn Group partnership deploys Ziosk across Applebee's for operational gains.
  • Texas service center quadruples capacity, serving one million daily guests.
  • Gringo's Tex-Mex boosts loyalty 23% using Drop & Pay tablets.

What critics are saying

  • QR code shift erodes tablet revenue as Chili's adopts Toast solutions.
  • PCI DSS 5.0 compliance fails by June 2026, forcing $38M hardware upgrades.
  • Applebee's cancels Ziosk contracts post-2025 trial for 30% iPad savings.

What makes Ziosk unique

  • Ziosk pioneered pay-at-the-table tablets for table service restaurants in 2000s.
  • Tabletop tablets integrate with Aloha, Oracle Micros, and Positouch POS systems.
  • AI-powered analytics deliver real-time guest insights and predictive trends.

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Benefits

Hybrid Work Options

Company News

The National Law Review
Mar 31st, 2026
ENTOUCH announces planned CEO transition.

ENTOUCH announces planned CEO transition. Eric Denton - ENTOUCH Eric Denton to Succeed Jon Bolen as Chief Executive Officer This represents ENTOUCH's next phase of leadership, and this transition is the result of the Board's established succession planning efforts,"" - James Zubok, Chairman of the Board RICHARDSON, TX, UNITED STATES, March 31, 2026 /EINPresswire.com/ - ENTOUCH, a leader in energy management systems, today announced that Eric Denton, currently Chief Financial Officer, has been appointed Chief Executive Officer, effective May 1, 2026. Jon Bolen will remain CEO through April 30, 2026, and will work closely with Denton to support a smooth transition. The planned leadership change reflects the Board's long-term succession planning and the company's continued focus on serving multisite businesses. Bolen has served as CEO of ENTOUCH since 2019, overseeing a period of significant expansion, product innovation, and stronger customer relationships across the company's customer base. Denton joined ENTOUCH in 2020, bringing financial and operational expertise across public accounting, high-growth startups, and established enterprises. His financial acumen, strategic perspective, and deep knowledge of ENTOUCH's business make him well suited to lead the company into its next chapter. "This represents ENTOUCH's next phase of leadership, and this transition is the result of the Board's established succession planning efforts," said James Zubok, Chairman of the Board. "Jon helped transform ENTOUCH into an industry leader in energy management solutions for multisite businesses. We are grateful for his vision, passion, and many contributions. We are also fortunate to have a proven leader in Eric, who understands our business from the inside out. We look forward to what he and the entire team will accomplish." Bolen said, "Leading ENTOUCH has been one of the great privileges of my professional life. I am proud of what we have accomplished together, and I am equally excited about what lies ahead for ENTOUCH. Eric is the right leader for this moment. His strategic clarity and deep understanding of our business will serve ENTOUCH, our customers, and our team members well into the future." Denton added, "I am honored by the confidence the Board and Jon have placed in me, and I am energized by the opportunity ahead. Our mission - helping multisite businesses reduce energy usage, drive profitability, and simplify facility management - has never been more relevant. Our customers, team members, and partners can count on the same commitment to excellence that has defined ENTOUCH from the beginning." About Eric Denton Before joining ENTOUCH, Denton served as CFO at Ziosk, a technology company focused on casual dining restaurants. He previously held a series of corporate leadership roles with increasing responsibility. He graduated from the McCombs School of Business at The University of Texas at Austin with a Masters in Professional Accounting and a BBA in Accounting. He holds an active CPA license and brings a strong financial foundation and strategic perspective to his leadership as CEO. About ENTOUCH Founded in Dallas, Texas in 2008, ENTOUCH is a leader in energy management as a service and smart building technology. We create a path to a healthier planet by delivering sustainable solutions that reduce energy usage, drive profitability, and simplify facility management for multisite Melissa Parsons ENTOUCH +1 214-497-4482 email us here Legal Disclaimer: EIN Presswire provides this news content "as is" without warranty of any kind. We do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the author above.

The Associated Press
Feb 26th, 2026
Gringo's Tex-Mex boosts loyalty participation by 23% with Ziosk's Drop & Pay tablet solution

Ziosk, a leader in guest engagement and pay-at-the-table technology, has partnered with Texas-based restaurant brands Gringo's Tex-Mex and Jimmy Changas to deploy its Drop & Pay handheld payment solution across all 21 locations. The digital check presenter allows guests to review bills, complete payments and provide feedback without disrupting service. Since implementation, the brands have achieved a 96% pay-at-the-table rate, 23% increase in loyalty participation and 45% guest survey engagement. The solution integrates with existing technology whilst reducing payment processing fees. Drop & Pay frees servers to focus on hospitality by allowing tablets to remain at tables whilst staff attend to other tasks. The partnership aims to streamline operations whilst maintaining the brands' relationship-driven dining experience.

FastCasual.com
Aug 12th, 2025
Ziosk hires CTO

Ziosk, a hospitality platform for restaurants, has appointed Jacob Feinstein as chief technology officer to oversee the company's engineering division and lead efforts to scale its technology platform.

Morningstar
May 5th, 2025
Flynn Group Partners with Ziosk to Enhance Guest Experience and Optimize Operations at its Applebee's Restaurants

Ziosk, the pioneer of pay-at-the-table and a premier SaaS hospitality platform for restaurants, today announced its partnership with Flynn Group, the world's largest franchise operator.

Nation's Restaurant News
Feb 26th, 2025
Bloomin' Brands looks to turn around Outback Steakhouse

Outback has partnered with tabletop ordering tablet provider Ziosk for pay-at-table and guest feedback.

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