Housekeeping Office Coordinator

Description

About our Company:

Soleil Management by YES& was established in January 2001 and provides management services in Nevada, Hawaii, California, and Florida. We consider ourselves one of the most dynamic and resourceful management companies in the region.

We are a hospitality and lifestyle company that inspires ‘lasting togetherness’ through our brands, companies, and products.

We wake up every day to inspire togetherness through connecting, sharing and discovery. Life is better together. We’re better together.

We’re a multi generation company founded by a family, whose big picture begins with you. Work at a place filled with genuine people, leaders who care and an opportunity to make a difference without needing permission to lead.

Discover Tahiti Village Resort & Spa, an island-inspired oasis.

Our all-suite resort is a family friendly destination providing guests all the comforts of home with top-level amenities and beautiful landscapes. Voted "Best of Las Vegas - Family Friendly Resort" three years in a row in part due to our amazing offerings including our sandy beach pool and tropical 1/8 mile lazy river. Our summer activities are fun and engaging, our magical mermaids swim through property multiple times a week and on the weekends we feature traditional Hawaiian Luaus parties bringing island vibes and live entertainment to our Ohana. Guests can also pamper themselves at the Mahana Spa or grab a bite and drinks at 17° South Booze & Bites featuring limited gaming.

Create magic with us …

At Tahiti Village Resort & Spa we are looking for energetic, professional team player with excellent communications skills. Positive attitude to deliver great customer experience and support our mission to create memorable experiences for ours guests.

ROLE

The Housekeeping Office coordinator assist the Director and Assistant Executive Housekeeper by performing office administrative duties.

· Follow all company policies and procedures.

· Follow all Housekeeping operating procedures.

· Maintain effective communication within all departments and Housekeeping employees.

· Coordinate work assignments for guest room attendants

· Expedite guest request calls.

· Receive and audit all orders that are delivered to resort.

· Maintain a flexible work schedule.

· Follow all safety procedures.

· Perform all other job requests as assigned by management.

· Assist the Executive Housekeeper in controlling and reducing department expenses (uniforms, supplies, damaged articles).

· Update rooms control status worksheet using front desk status reports.

· Maintain department bulletin boards, ensuring posted information is kept current.

· Schedule and assign housekeeping services for check outs, towel and change services and deep cleans in an efficient manner.

· Maintain inventory for office supplies and purchase.

· Prepare work schedules for the department, to include daily assignments.

· Maintain organization of the Housekeeping Office.

· Ensure proper key control.

· Ensure all guest requests are completed in an efficient and timely manner.

· Maintain employee attendance records.

· Keep all department filing current.

· Maintain confidentiality.

· Assist in the development, implementation and organization of standard operating procedures.

· Provide direction to department employees.

· Maintain departmental reports and projects as assigned.

· Maintain employee files.

· Answer and document all incoming telephone calls using proper telephone etiquette.

· Maintain lost and found.

· Must be able to move up to 50 lbs.

Requirements

• Must have good written, verbal communication skills in English.

• Proficient in the use of computers and other office equipment.

• Must have a high school diploma or equivalent.

• Must have a minimum of two years office experience.

• Must have a basic knowledge of housekeeping functions and standard operating procedures.

PHYSICAL REQUIREMENTS

Work Posture Requirements:

• Sitting: Constantly
• Standing: Frequently
• Walking: Frequently
• Driving: N/A
• Bending (from waist): Frequently
• Crouching (squat): Occasionally
• Kneeling: Occasionally
• Crawling: N/A
• Climbing (stairs): Occasionally
• Climbing (ladder): N/A
• Twisting: Rarely
• Reaching: Rarely
• Wrist Motion: Constantly

Carrying Requirements:

• Items Carried: Files/File Boxes/Board Books
• Distance: 50 steps
• Times Per Day: 5
• Maximum Weight: 10 LBS

Moving/Lifting Requirements:

• Items Moved/Lifted: Paper Files
• Times Per Day: 5
• Maximum Weight: 10 LBS

Moving/Lifting Levels/Heights:

• Floor: Occasionally
• Knee: Rarely
• Waist: Occasionally
• Chest: Occasionally
• Overhead: Occasionally

Push/Pull Requirements:

• Item Name: Desk Chair Frequency: Frequently
• Item Name: Office Furniture Frequency: Occasionally

Environmental Conditions:

• Inside/Outside: No
• Hot/Cold Temperatures: No
• Wet: No
• Noise: No
• Power Equipment: No
• Traffic Hazards: No
• Chemical Hazards: No
• Heights: No
• Dust: No
• Close Quarters: No
• Fumes/Odors: No