Full-Time

Customer Service Representative

AIL

AIL

Life insurance through AO Globe Life

No salary listed

No H1B Sponsorship

Remote in USA

Remote

Category
Customer Experience & Support (1)
Required Skills
Microsoft Windows
Customer Service
Requirements
  • Legally authorized to work in the United States.
  • Ability to obtain a state Life and Health Insurance License; licensing guidance is provided.
  • Reliable high-speed internet connection.
  • Windows-based computer with webcam.
  • Professional home office environment.
  • Comfort using computers and virtual communication tools.
  • Ability to demonstrate communication, organizational, time-management, problem-solving, and attention-to-detail skills.
Responsibilities
  • Meet with members through scheduled Zoom and phone consultations.
  • Build relationships by understanding each client's needs.
  • Present supplemental life and accident benefit solutions.
  • Guide members through enrollment and policy applications.
  • Conduct policy reviews and provide ongoing client support.
  • Assist with beneficiary updates and claims guidance.
  • Maintain accurate digital records while following company and regulatory guidelines.
Desired Qualifications
  • Experience in sales, customer service, healthcare, education, recruiting, or financial services.

AIL is the American Income Life division within AO Globe Life, providing supplemental life and health insurance protection to working families. Its representatives help policyholders evaluate coverage for life, accidents and related financial risks, often through relationships with unions, associations and other affinity groups. The business uses a distributed agency model with remote and local sales opportunities across North America. This description follows the approved AO employer identity while retaining AIL as the recognizable insurance brand represented by the company record.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

N/A