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Clinical Consultant Ii
Posted on 6/30/2022
Overland Park, KS, USA
Experience Level
Desired Skills
  • Possesses effective communication skills: oral, written, listening
  • Work well with customers, promote a positive image of the company, strive to solve issues raised by the customers
  • Accountable to a team, work to meet established deliverables, appreciates view of team members, respectful
  • Strives to eliminate errors, accurate work is a priority, seeks opportunities to improve product/services
  • Ability to manage multiple projects simultaneously and efficiently with high customer satisfaction
  • Displays ability to define a problem, develops workable and realistic alternatives, and selects appropriate alternative to resolve problem. Decisions made are generally correct, and the time taken to make such decisions is reasonable
  • Strong self-motivation and the ability to work effectively with limited guidance when necessary
  • Working knowledge of clinical software and software benefits
  • Displays ability to effectively plan, organize and implement applicable tasks or projects in relation to established goals and objectives
  • Knowledge of and ability to create, implement, evaluate and enhance internal control processes
  • Manage compliancy with WellSky HIPAA Privacy and Security Practices and all required regulatory processes
  • 3-5 years relevant work experience in blood bank or clinical setting
  • 2-3 years' experience consulting or software services industry
  • Registered Medical Laboratory Technician or Registered Medical Technologist ASCP Certification or equivalent
  • Able to transfer knowledge in workplace or classroom or instructional settings
  • Proficient Microsoft Office skills in Windows, Word, Excel, PowerPoint
  • Able to travel up to 50%, additional travel may be required depending on customer needs
  • Deep understanding of WellSky system configuration
  • SBB Preferred
  • Work directly with project managers, project teams and customer personnel coordinating implementation tasks through the life cycle of the project
  • Conduct customer meetings to ensure the implementation tasks of phases are executed properly
  • Deliver super-user training to maximize the use of their system
  • Maintain accurate and timely documentation of worked time and other customer deliverables according to established standards and procedures to ensure proper billing and revenue recognition
  • Lead requirements gathering sessions, including business process review and configuration of WellSky software

1,001-5,000 employees

Acute, post-acute, and community care technology provider
Company Overview
WellSky is on a mission to lead the movement for intelligent, coordinated care worldwide. The company offers offers a comprehensive set of technology solutions and services available across the full continuum of care.
  • High deductible health plan with a generous employer contribution
  • PPO medical plan
  • Dental and vision insurance
  • 401(k) plan with access to financial advisors who can provide personal financial guidance at no cost
  • Robust paid time off, including holidays, vacation, well-being, and volunteer days
  • Flexible spending accounts (medical and dependent)
  • Life and disability insurance
  • Educational assistance
  • Employee Assistance Plan with free and confidential emotional, financial, legal, and family resources