If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider Craft Education as the next step in your career.
Craft Education is on a mission to solve skilled labor shortages by powering work-based learning pathways for all.
At Craft, we’re revolutionizing the apprenticeship degree, combining on-the-job learning with accredited instruction to create innovative educational pathways that accommodate working professionals and meet employer needs. Our flagship product - Craft Connect - helps organizations administer apprentice degree programs and address mission-critical data and reporting needs. Through the same platform, Craft is also transforming how on-the-job learning converts into academic credits.
Our team of technology, education and workforce professionals also provides technical assistance to organizations looking to launch and manage apprenticeship degree programs. We are working tirelessly to accelerate the expansion of these programs along with the data infrastructure that underpins them.
If you’re looking to join the work-based learning revolution, we’d love to talk with you. At Craft, you’ll have the opportunity to solve hard problems in a high-growth startup environment and make a lasting impact on the future of education and workforce development. We couldn’t be more excited to advance this work as a team of innovative, collaborative and mission-oriented professionals - we hope you’ll consider joining us.
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
Pay Range: $73,000.00 - $109,400.00
Job Description
The Senior Data Analyst develops data architecture and other data pathways and uses complex reporting systems that will enable leadership to make informed business decisions. Utilizes data analytics tools to design new measurement methods. This role interacts with leaders and data analysts across the organization to continuously analyze and improve performance and student outcomes. This includes a deep analysis of learner profiles, student learning patterns, academic and career outcomes, and course and learning resource quality.
Essential Functions and Responsibilities:
- Build, develop, and maintain data models, reporting systems, data automation systems, dashboards and performance metrics that support key business decisions.
- Utilize strong analytical and product management skills to gain a thorough understanding of department technology needs and translate these into specific initiatives and short- and long-range plans.
- Analyzes and interprets diverse sets using a variety of statistical methods.
- Uses various data analytics tools to clean, manipulate, and transform data for analysis.
- Reports, explains, and presents statistical analyses using graphs, charts, and tables.
- Uses understanding of data collection to design and implement new methods of measurement.
- Stays informed of emerging trends in data science. Clearly communicates with users to assess needs and requirements for data products.
- Designs and maintains visualization dashboards.
- Pitches value of potential data products using functioning proofs-of-concept.
- Works across academic colleges and programs to provide valuable data-informed insights on trends of performance metrics.
- Performs other related duties as assigned.
Knowledge, Skill and Abilities:
- Strong written, oral, presentation, and interpersonal skills, including the ability to explain the significance of data and trends to stakeholders.
- Ability to manage tasks independently while working in a team environment.
- Ability to use SAS, R, or Python to run multivariate and other statistical analyses.
- Ability to create data dashboards and visuals using a tool like Tableau.
- Ability to create datasets for analysis & reporting using SQL, Python, R, or Scala.
- Ability to explain analysis results to non-technical audience.
- Ability to manage multiple ongoing data projects.
- Problem Solving Skills: Investigates appropriate resources and involves partners when appropriate; future-oriented; assesses what will help/hinder achieving goals; focuses on what is important.
- Interpersonal Skills: Deals with others in a considerate, respectful, and unbiased manner; approaches conflict proactively; solicits and shares feedback openly; listens with empathy and maintains composure.
- Accuracy: Draws on information garnered from careful cultivation of a broad knowledge of WGU’s goals and processes; investigates beyond assumptions.
- Adaptability: Course corrects behaviors and communication style to meet the needs of a wide range of situations; tackles obstacles appropriately; is comfortable with ambiguity.
- Reliability: Accountable to others; does what it takes to get the job done; actions are consistent with words; follows through on commitments; exhibits exceptional integrity.
- Attitude: Displays commitment to the organization and to personal growth; self-motivated and able to motivate and inspire others; asserts self appropriately to champion ideas; tells the truth in a direct and constructive manner.
- Initiative: Self-directs with a strong bias for action; leads the way in improvement of performance or processes; displays keen interest in students and organization.
Job Qualifications:
Minimum Qualifications:
- Bachelor degree in Data Analytics, Statistics, a closely related field, or equivalent work experience.
- Five (5) years of experience in data analysis and visualization, building dynamic, interactive dashboards, and working with relational databases. Department Specific Minimum Qualifications:
Preferred Qualifications:
- Master’s degree
- Broad knowledge of project management
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at times.
Work Location
Work location is determined by role and business needs. In addition to our headquarters in Salt Lake City, UT, we have several satellite locations across the US. Senior leadership, administrative functions, and technology teams are typically assigned to work in one of our office locations. While this position will begin with a Remote/Work-From-Home designation, this position will work "In-Office" once a dedicated space in Nashville, TN is established.
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Position & Application Details
Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.
How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.
Additional Information
Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.
Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at [email protected].
Equal Opportunity Employer: We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. #DEI
