Full-Time
Head of Loyalty Marketing
Skyscanner operates as a trips meta-search engine company.
Senior
Edinburgh, UK
- Experienced Marketing leader, with specific expertise in loyalty marketing and consumer proposition development in a fast-moving tech company
- Expert in setting and implementing strategies that drive customer engagement and loyalty, with track record of driving short and long term financial upside
- Ability to deal with ambiguity, influence and drive change across organisations at all levels
- Experienced in leading and inspiring teams (direct reports and virtual teams)
- Proven track record of solving complex problems and thinking creatively
- Ability to execute at pace, through partnership and collaboration
- Skilled at interpreting data and research to inform proposition and messaging development
- Strong analytical skills, with experience of understanding long term customer value and trading off investment decisions
- Experience working in Product Management is desirable
- Develop the Skyscanner consumer loyalty strategy, defining and gaining alignment on the opportunity areas, working in partnership with our Product teams
- Provide insight into how loyal our current users are and understand the drivers of ongoing engagement with Skyscanner
- Set Loyalty business goals, monitor and track performance against
- In collaboration with our Product teams, develop the propositions and experiences that create compelling reasons to engage directly in a relationship with Skyscanner
- Work in partnership with our Product teams to agree the loyalty and deals roadmap and approach to delivery
- Build our loyalty offering and capabilities in a way that can be leveraged by all marketing channels and integrate our loyalty offering into our communications
- Create a framework for assessing loyalty investment decisions and optimise loyalty pricing levers through test and learn
- Be the subject matter expert for the company on the latest loyalty developments and trends
Skyscanner’s mission is to lead the global transformation to modern and sustainable travel with their website that helps travelers plan and book in a straightforward and speedy process. The company is committed to simplifying the traveling process by aggregating millions of traveling options varying from flight, hotel, and car transport selections.
Company Stage
N/A
Total Funding
$197.2M
Headquarters
, United Kingdom
Founded
2003
6 month growth
↑ 2%1 year growth
↑ 8%2 year growth
↑ 22%Benefits
Work partly from our amazing offices and partly from home
Private medical insurance with great mental health cover
Discounted gym memberships
Free Headspace subscription
Training & performance appraisals
Work with industry professionals with years of experience that they’re happy to share
Ask anything and everything during lunches with the CEO
Be involved in our Charity Committee and make a difference