Consumer Insights Researcher

Position Compensation Range:

$62,000.00 - $103,000.00

Pay Rate Type:

Salary

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

The Consumer Insights Researcher performs end-to-end operational functions required to design and execute research with consumers and translate the consumer need to a business implication. You will report to the Director, Consumer Insights.

In this flex office/home role, you will be expected to work a minimum of 10 days per month from Madison, WI 53783.

Internal candidates are encouraged to apply regardless of location and will be considered based upon the needs of the role.

Primary Accountabilities:

·You will execute all analytical and logistical operations required to maintain a customer research project.

·You will own, maintain, and develop proficient knowledge of consumer survey platforms.

·You will analyze data generated by consumer surveys.

·You will program and test consumer surveys on the survey platform.

·You will own survey platform supplier relationship.

·You will build and update standard question and survey templates within survey platform.

·You will monitor and issue regular reports on survey platform use.
 

Specialized Knowledge & Skills Requirements:

·Demonstrated experience programming and analyzing consumer surveys with Qualtrics.

·Demonstrated experience analyzing consumer data with SPSS or comparable.

·Data analysis storytelling experience

·Emerging skills in data management.

·Understanding of insurance industry, insurance terminology, and insurance concepts.
 

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Additional Information

• Offer to selected candidate will be made contingent on the results of applicable background checks

• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions

• Sponsorship will not be considered for this position unless specified in the posting

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email [email protected] to request a reasonable accommodation.

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