The Sales Intern will participate in the day-to-day operations of the Sales Department providing first-level customer assistance.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Contact our customers by phone and email to initiate and confirm their annual license renewals.  Work with Finance to process annual license renewals in a timely manner.
• Solve customer Product Activation issues.  Provide feedback and support to the Product Activation Development Team to help to identify and test enhancements.
• Enter demo, trade show and other general leads into the Sales databases.  Qualify these leads with follow up communications.
• Provide general administrative assistance to the Sales Teams including administrative queries, clean up and maintenance of contact and customer databases.
• Coordinate tradeshow preparations, order and track tradeshow materials, collect post-tradeshow data, and maintain theSales travel calendar.
• Create and maintain the Sales department pages on internal website.

ADDITIONAL RESPONSIBILITIES 

• Answer the General Sales phone line and route calls to the appropriate Sales staff.
• Perform other duties and carry out additional project assignments and responsibilities as new developments occur, or as needed to support the sales effort.
• Provide other data entry and administrative support, when needed.
• Participate in any and all Sales Support Department responsibilities, as necessary.

 EDUCATION, KNOWLEDGE, AND EXPERIENCE

• Current BS or MS student in a sales or business discipline.
• Experience using customer resource management (CRM) software on a computer network, database entry and management, word processing, spreadsheet analysis, and web applications preferred.  Experience with Microsoft Office.

 QUALIFICATIONS, SKILLS, AND ABILITIES 

• Highly organized, accurate, thorough, and able to assume diverse responsibilities with minimal supervision; proactive in handling job responsibilities 
• Ability to represent Minitab in a professional, articulate manner, both over the telephone and in written correspondence.
• Ability to perform data entry and word processing.  This includes typing, retrieving customer information, and generating reports.
• Ability to work 15-29 hours per week onsite at State College, PA headquarters
• Ability to speak, read, write, and understand the English language.

Minitab requires an employee starting in this position to be fully vaccinated against COVID-19. This position requires that the successful candidate provide proof of full vaccination before commencing employment. Minitab is an equal opportunity employer.